Rafayel Hotel & Spa Guest Reviews
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Alison Sun, 13 July 2025
4/5 star bedroom in a...
Liked: The room was very good, spacious and great views of the river. Nice staff and clean bedroom.
Disliked: Very tired and strange. Had to access our room in the service lift, the common parts are very tired and an odd mix of Italian marble and bling but lots of weird plastic flowers and ornaments everywhere. Felt like an Indian restaurant had taken over what had once been a stylish hotel - simply odd!
Gabriele Sun, 13 July 2025
Good
Liked: Very comfortable room
Lisa Sat, 12 July 2025
Passable
Tina Fri, 11 July 2025
Exceptional
Nick Fri, 11 July 2025
Pleasant
Karin Fri, 11 July 2025
Quirky
Liked: We loved the view from our room and its spaciousness
Disliked: The place is in need of renovation
Nhlanhla Fri, 11 July 2025
Great place but not worth...
Liked: The hotel is is nice . Their rooms are spacious and clean. The location is great. The restaurant is amazing , has a great view for you to relax on holiday .
Disliked: My problem with the hotel is the service due to the lack of staff. When I got to the hotel there was no staff to help me with my baggage in front . The restaurant also the amount of staff was so small . ( Let it be known this not at fault of the staff that is currently there, they were amazing and helpful) but for the price I paid I expect there to be more help and seamless entry
Matthew Fri, 11 July 2025
Pleasant
Ghulam Fri, 11 July 2025
Exceptional
Mustafa Fri, 11 July 2025
Passable