Rafayel Hotel & Spa Guest Reviews
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Roach Thu, 14 August 2025
Very good
Disliked: I wasn’t happy about the parking. Could find a place to park my car when I left for dinner and came back with my partner.
M Thu, 14 August 2025
Exceptional
Anonymous Thu, 14 August 2025
Great location and facilities- staff...
Harriott Thu, 14 August 2025
Superb
Beth Wed, 13 August 2025
A reasonable place to stay.
Liked: We had dinner at the hotel one night and I must admit it was very good. The breakfast was also good.
Anonymous Wed, 13 August 2025
Very good
Andrew Wed, 13 August 2025
Extremely enjoyable stay in a...
Liked: It is just on the river. There is ample secure parking at £20 a night which is a bargain in London. Our room was large and comfortable. We had a curry in the Banyan restaurant (the owner, who we met and was charming is of Pakistani origin), which was excellent. The staff are very friendly and attentive. A nights stay including dinner for 2 and parking was just over £200 which is excellent value.
Disliked: The decor hovers on being too garish and is very random - or you could call it eclectic. Being on the Wandsworth border the nearest tube is a mile away.
Grace Wed, 13 August 2025
Very good
Vym Tue, 12 August 2025
Very tired hotel. Thank god...
Liked: The room size
Disliked: Everything else. Trying to be a 4 star, very badly. Over the top foyer. Who paints room light blue… awful. Also damp smell in rooms. Plus the carpet in my room had sellotape holding it down and the floor beneath the carpet was hiding very lumpy concrete floor. The rooms were clean, but poor finishes every where.
Mikee Tue, 12 August 2025
If they got all new...
Liked: Nice location, modern clean bathroom. Bedroom and lobby’s dated and with a funny smell.
Disliked: Staff were shocking on reception and customer service terrible to. Left a jumper in the wardrobe (my fault completely). Called them 1 hour after leaving when I realised I’d left it behind and without even checking with anyone told me they couldn’t find it