Radisson Resort At The Port Guest Reviews
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|1.8 miles from Cape Canaveral centre|
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Lee Wed, 13 December 2017
Danielle Wed, 13 December 2017
Wayne Tue, 12 December 2017
Sharon Tue, 12 December 2017
Anonymous Tue, 12 December 2017
Carly Mon, 11 December 2017
Liked: great pillows and pool
Disliked: pull out sofa in suite room
Ready Mon, 11 December 2017
Started off bad, but ended...
Liked: The pool atmosphere was very pretty. We enjoyed the koi ponds. The room was clean, and we had everything we needed. There was plenty of space in the room, and access to the room from the parking lot was good.
Disliked: Our check in experience was bad. Our check-in time was 3pm. We arrived a few minutes after 3pm. There was a short line. After standing in line until around 3:20pm, I was told our room was not ready and we could not be checked in. I have never been to a hotel after the check-in time when the room was not ready. I was told it MIGHT be ready in about 45 minutes. The clerk told me there is never any guarantee that your room is ready at check-in time. I have also never been told that before. They took my cell phone number to text me when our room would be ready. So, we waited another 20 minutes, then went back inside. Everyone waiting in the line got a room, but not text yet. My husband was frustrated, so he went to the clerk and asked if they were working on our room. She said it was ready. This was about 5 minutes until 4pm. After they gave us a room, our text came through. I feel like they would have had us wait had he not questioned them. This was our first night on our vacation, so it sort of started us out on the wrong foot. Please cause the desk clerks not to tell people there is no guarantee of a room when they have a confirmation in their hand saying it is confirmed for a 3pm check-in. I understand issues happen, but they tried to make it be my fault and not the lack of staff to get the rooms ready.
Sahar Mon, 11 December 2017
Liked: Close to the port. Room was clean.
Disliked: Description on website was inaccurate. We booked a two bedroom and it was a one bedroom with a door separating from the tv and couch. Very loud. You could hear everyone opening and closing doors. Heater rattled all night. Wouldn?t stay here again for free! Very disappointed.
Skeet Sun, 10 December 2017
George Sat, 9 December 2017