The hotel was very nice and within walking distance to the Kalamazoo State Theater.

Liked: The staff was wonderful!

Good

Very good

Liked: The staff were kind and friendly.Facilities were clean.
Disliked: The restaurant for breakfast was not available on the days I stayed. I would have liked to have breakfast …

We felt comfortable from the...

Liked: Location, valet parking, amenities
Disliked: The bathroom was a bit small but had everything we needed

Superb

Superb

Nice location. Uncomfortable bed and...

Liked: Starbucks inside. Brick and Brine Restaurant was good.
Disliked: I itched all night in the bed and my back hurt from the mattress. Worse pillows ever. Bathroom is soooooo tiny. Room cost more than I was told on my bank statement. There was an empty space in our room like a couch belonged there. They are renovating so I’m assuming this is why the room looked undone. A friend stayed at Holiday Inn Express and room was nicer and cost $200 less.

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Disliked: Showers are wrong . We stayed on one of the newly renovated floors . The sliding glass doors for the showers were backwards. Should open from the non water coming down side . And room is small nice but small . Also had to pay for parking garage . They add it in your bill and suppose to be able to exit the garage using your room key S u don’t have to pay again . Ya, that didn’t work .$58 for larking for a 14 hour stay .

Exceptional

fun and comfortable

Liked: clean up to date
Disliked: easy in out and location