Radisson Plaza Hotel At Kalamazoo Center

The hotel was very nice and within walking distance to the Kalamazoo State Theater.

Liked: The staff was wonderful!

Good

Liked: I like the location of the hotel. The rooms are very spacious.
Disliked: The bathroom was way too small!! And disappointed with not having the one restaurant Burdick’s open I didn’t realize until we got there

Disappointing

Just OK…nothing special.

Liked: The front desk was a mixture…For some reason, the young man, in training, at the front desk gave us a handicap room…We asked for a regular room and were given a new room immediately.All rooms have the air conditioning fan, 3 feet from, and facing the bed. The fan is on 24/7, so if you’re sensitive to sound, it makes it difficult to sleep, aside from a constant direct flow of air. blowing on the bed.The bathroom is extremely small. If you are standing at the sink, your calf is touching the side of the toilet.The hotel is clean.

Very good

Liked: It was ok we upgraded to where we could use the lounge but it was never staffed so we couldn't really use

Somewhat marginal on daily service

Liked: The hallways on the floors were mot vacuumed daily. I had cherrios outside my door for 2 days. They were not mine. Although the rooms are not cleaned daily, someone should at least straighten the room and replace coffee cups without having to call for service.

Exceptional

Liked: Cleanliness
Disliked: N/A

Exceptional

Liked: Great king suite room! really enjoyed eating at brick and brines! they also set up my room for me on valentine’s day.

Superb

All the employees were great!…

Liked: The ice machine made noise in our room every time it need3d to add water, this should not vibrate through the wall, go listen and see if you would accept that?
Disliked: Web page said free breakfast that was incorrect T