Radisson Lackawanna Station Hotel Scranton Guest Reviews
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Maria Wed, 11 June 2025
Beautiful hotel! Pet friendly and...
Liked: Everything was great. Amazing staff and facilities and location
Disliked: Excellent location. Walkable to a lot of stuff. Beautiful lobby and rooms. Pet friendly.
Kelly Mon, 9 June 2025
Convenient would probably not stay...
Liked: It was old and historic, and there was a restaurant on the premises
Disliked: The room smelled like urine when checking in the light was flickering above the gentleman that was checking us in
Betsy Mon, 9 June 2025
Beautiful Hotel
Liked: The hotel was beautiful and nice to walk around and see the history.
Disliked: ordered food at the bar and they forgot to put in the order after waiting for 45 min. they then realized they forgot.
Shawn Sun, 8 June 2025
Exceptional
Liked: Excellent location to University of Scranton.
Disliked: Breakfast prices too high. Would've liked a free Coffee bar.
Katelyn Fri, 6 June 2025
Superb
Shawn Thu, 5 June 2025
Superb
William Wed, 4 June 2025
Restful
Liked: History
Disliked: NOooooo area to walk your pet at all. Ashalt parking lot. No pickup bags Glad it is pet friendly. BUT shocked it is
Pamela Tue, 3 June 2025
Wish I had more time...
Liked: This was a very last minute reservation (I was traveling back to Maine from a dog trial and was exhausted), and needed something reasonably priced that accepted dogs. I had no idea this was a beautifully restored, beautifully maintained historic hotel! So pretty! Very nice front desk. Well appointed upscale room. Wish I stayed longer!
Disliked: No real green space on site to walk the dog, but building is beautiful and in the city (very convenient in and out) so it is a minor thing
Violetta Mon, 2 June 2025
Exceptional
Liked: Very nice historical hotel ❤️I think, the best in Scranton!View from the window was perfect!
Christina Mon, 2 June 2025
Bad check in/rude staff
Liked: No problems
Disliked: Room was prepaid…so I only had to pay the $50 incidental fees. The mall Staff at check in charged my card for the room 2x (even though we prepaid) then told me my card declined. Basically screamed it while I was trying to check in…causing others to hear. My husband had to use his card and they charged him again. When I called my bank to see why my card declined, turns out my had been precautionary frozen for fraud protection due to 2 large charges back to back from an out of state location. They suggested I ask the check in staff to refund one of the charges. Went back to the desk and again the check-in male screamed that my card was declining and couldn’t refund the transactions…so now i have to dispute the charges with my bank. It was embarrassing and unprofessional.