Liked: The little old lady in the first was rude . After telling her my name she could find it after I have her my ID she was like why I didn�t just say that. Say what the name I booked the room with I just did. I think the little old lady is to old for

Liked: Architecture
Disliked: Room never was cleaned when we asked for it to be done 3 times , and I rented hotel because they had a shuttle service, told front counter that I needed it at 4pm , went there at 3pm , and they said person went home , so no shuttle service till 11 pm ,

Liked: Everything was great
Disliked: Nothing

Liked: Quality historic facility...Very nice
Disliked: N/A

Liked: Hotel employee was nice and the building is beautuful.
Disliked: Our Room wasn't clean. Garbage was still left in the can and there were all kinds of things on the floor. The bed was uncomfortable. The staff were not overly accommodating. This is especially true of the night desk person who was very rude to us.

Liked: We selected this hotel for it's historical value. The hotel is an impressive structure with plenty of charm and amazing detail. You can feel the presence of excitement from a time gone by. It's walls and murals echo the importance of train travel.
Disliked: No.

Liked: Convenient location; historical building
Disliked: Iââ?¬â?¢ve stayed here in the past but was very disappointed this time. The bed linens were soiled, towels were dirty, water was dirty, and the lamp was broken-youââ?¬â?¢d think cleanliness would be a primary focus for business during pandemic. I wonââ

Liked: Clean
Disliked: No

Liked: The hotel itself is bueatifl and full of history
Disliked: Limited menu in restaurant. No access to any amenities .