Name: Radisson Hotel Detroit Metro Airport
Address: 8800 Wickham Road, Romulus, MI
Telephone: (888) 420-1645

Radisson Hotel Detroit Metro Airport Guest Reviews

Overall Average Score:

Pleasant (3.3 out of 5)

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Exceptional

Very poor

Good sleep

Liked: Bed comfortable
Disliked: N/A

If bookings tell me a...

Liked: Location
Disliked: Never been to a hotel where the cable wasn’t working, ask to get my room cleaned they didn’t, had to hunt down the guy at front desk for towels, bookings told me one price paid with credit card got there and the guy added 50 dollars to that for what I don’t know. Carpet dirty

Passable

My stay was horrible.

Liked: It is close to the Detroit airport
Disliked: The bathtub and bathroom sink was stopped up and when I told the staff about it he was talking like he knew it and he said that he would fix it but he never did

Don’t stay at the raddison

Liked: Nothing good about property
Disliked: They where very dirty an employees are rude

It was a quick stay...

Liked: Terrible customer service I did not like anything
Disliked: Bed bugs in the bed

Poor

Disliked: N O phone no remote for tv

Those people where not customer...

Liked: They lied about the free parking. When I discussed that with the clerk he said there was a charge. I was in person at the desk so I cancelled everything. The clerk refunded the parking expenses but not the room cost. I discovered after my vacation that I was charge for a room in which I didn’t use. I called the hotel but they were not cooperating. I called the BBB but they told me that that hotel wasn’t a member and that I should try and settle the issue with the hotel. The hotel wasn’t operative. I travel quite frequently, but I will never use this hotel again.
Disliked: They are only looking for money and not customer service.