Radisson Hotel Baltimore Downtown-Inner Harbor Guest Reviews
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|0.2 miles from Baltimore centre|
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Regina, Bowie, visiting Royal Farms Arena Tue, 13 February 2018
Liked: Room was nice.
Disliked: Bathroom vent was very dirty; we drove our truck and they didn't tell us they could only park cars in their space - we had to park at another garage and pay an extra fee of $25.00 when I was told parking was free for guests.
Ronald, Fairfax Station, visiting Royal Farms Arena Tue, 2 February 2016
Valet parking started off the great experience. Room was clean with all the required amenities. Check-in and out was fast and effortless. Valet parking brought our car to us quickly. Hotel was very close to the venue we attended so no issues getting to our concert.
Liked: Service was outstanding.
Mayra Tue, 29 May 2012
This was the smallest hotel room I have ever stayed at. I couldn't believe how small it was. I paid alot for this hotel so I expected better. The Sheraton in Downtown Toronto is high end so I figured we were getting something similar. But boy was I wrong. Had I known I would have just stayed at some cheap motel down the road. On top of everything, America has the worst customer service I have ever experienced in my life. I am so glad to be back to my beautiful hometown, Toronto, Canada - there is nothing else like it where people aren't missable. Oh well, you live and learn.
Disliked: Smallest room ever.
Jean, Marshall Sat, 1 January 2011
The staff were very friendly. We were on the 11th floor which my grandson thought was great. Our stay was very quiet and relaxing.
Liked: We had a great time
Nichole Fri, 19 July 2019
Liked: The pool and the staff was amazing! The room was nice. Had a little problem with the toilet in the room and I had to call 3 times and go to the front desk twice to get it taking care of. They were supposed to call me when it was taken care of and they never did.
Francois Fri, 19 July 2019
Francesca Thu, 18 July 2019
Anne Wed, 17 July 2019
Liked: I liked the location. The bed was comfortable and view was nice.
Disliked: The staff was slow and not friendly. There was no ac in the lobby and the front desk service was slow. The service at the bar was the slowest I?ve ever experienced in a nearly empty bar. Took 30 minutes to get a drink made and paid for.
John Wed, 17 July 2019
Liked: The room and facilities was very nice except we had two rooms 706 and 707 the 706 room air conditioner did not work the room was very hot all night.
Disliked: The Valet service was terrible my car was returned to me with a lot of damage on the passenger rear door to the rear bumper. they took pictures and I was promised a call back from a manager. We are from NY and had to leave this was 11 am. On the way home I called back at 2pm and was told the manager was not there and I would get a call on Monday. I wanted to be sure a claim was set up after many transfers I spoke to a woman who set up the claim and gave me a case number. The point of all this is someone should had the claim set up that day especially we are from NY and not a local. I finally received a call at 11 am on Monday I reported it to my insurance carrier and they proceeded to take over from there. They screwed up the bills for the two rooms and my daughter had all the charges from my room put on her card. UGGH it was a nightmare experience. There was no ice bucket in the room too.
Anonymous Wed, 17 July 2019
Liked: I loved everything about the hotel. Every single person we encountered was very professional, friendly, and helpful. Check in process was easy. Valet was amazing. Pay the extra for valet!! The hotel was cool and welcoming. The room was comfortable. The air worked very, very well in our room. Almost too well. Check out was a breeze.
Disliked: They only had decaf coffee in the room. While breakfast was good, they were extremely understaffed. We had to wait to get our drinks and silverware until after we got our food. Then we waited 20 mins before we had to find someone to pay our bill! The lady thanked us for being honest, stating we could have just got up and left and nobody would have been the wiser.
Janet Tue, 16 July 2019
Disliked: No valet parking spaces were available. I had to find a garage in a strange city.
Tiffany Tue, 16 July 2019
Liked: Location was great not too far from inner Harbor
Disliked: Restaurant didn?t really have great service or menu selection.
Jamie Tue, 16 July 2019
Kandis Mon, 15 July 2019
Disliked: The air didn't really work. It was a little to hot for me. The TV had no sound.