wonderful staff and very professional

Liked: staff were absolutely fantastic
Disliked: minor things like some laundry was left in large piles in the room halls. this was immediately addressed by the staff

disappointing and overpriced.

Liked: the staff were fantastic.
Disliked: Having to walk to another hotel for breakfast is very poor. breakfast was not nice and cold. the hotel had zero facilities so the price we paid for the hotel we would expect more.

Exceptional

Superb

Exceptional

Superb

Exceptional

OK not a 5 star...

Liked: Location
Disliked: Scaffolding up, some work being done, room lit up all night from the lights on the scaffolding no restaurant, no bar, a very stagnant and poor atmosphere in the lobby, not a 5 star experience at all

Best hotel in Edinburgh

Liked: We stayed for my mother in laws 40th and the hotel were so accommodating. Will at reception was amazing!