Very good

Very nice hotel but expensive...

Liked: Loved the feel of the space and the access to the mall etc Room had nice shower and tv but view was awful Liked security of elevators and access with room key Very understanding when pandemic made it necessary to cancel our remaining nights
Disliked: No hot tub Meals and drinks too expensive in bar and restaurant

It was great! We come...

Liked: The rooms are spacious and the beds are comfortable. I really appreciated the security in place so that only hotel guests can access the elevator. The pool is amazing!
Disliked: The restaurant doesn't provide good options for kids, especially after spending a day traipsing through the mall, I thought the room service menu would have a few better options for my little humans.

Superb

Liked: Being attached to the mall was perfect for us!!! Made our vacation a lot less hectic and so much more convenient. The room was lovely and everything was overall clean! Will book again sometime.
Disliked: My ONLY complaint was the fact we didn?t have a microwave or anything to warm up food in our room. All those leftovers that we could?ve had from going out went to waste, lol!! Otherwise it was a great stay!

Exceptional

It was a good experience...

Liked: The lounge was very fancy. The guest elevators were quick and safe. The room was clean.
Disliked: The breakfast was way too overpriced. The pillows were lumpy. There was no microwave. The pool was overcrowded and not kid friendly.

Convenient

Liked: Location, comfort, in-room amenities
Disliked: Noise (lots of kids) Our room wasn?t cleaned after the first night. We were never given an option to opt out (we probably would have), they just didn?t do it. Some one knocked on the door about 5:30 pm and asked if we would like more towels or anything else.

Exceptional

Liked: Location. Easy access to airport, Mall of America, highways, etc. Also love the modern design and comfortable rooms.
Disliked: I've stayed at this hotel several times before. Tthis visit was very disappointing and I probably won't return. Carpet being replaced in my hall. Staff made no mention (terrible smell of glue, pad etc). Many more issues but I only have 255 characters.