Radisson Blu Hotel Marseille Vieux Port Guest Reviews
Write a review
Write a review
Rob Thu, 10 July 2025
Very good
Anonymous Wed, 9 July 2025
Very poor customer service -...
Disliked: We spent a lot of time finding the right hotel with a young baby, with air conditioning being essential during a heatwave. When we arrived at the room, the air conditioning was broken. An engineer was called to the room who spent nearly 1.5hrs trying to fix it without success. We had to then repeatedly ask reception if they could give us another room - they explained that we could move to another room but that they were then fully booked the next day and we would have to move back into the original room. We eventually swapped rooms (by which point our baby was extremely overtired), then checked out the next day to a much better hotel. There was no offer of compensation, no recognition of the great inconvenience to us with a young baby. We lost nearly a whole day of our trip in trying to sort the room and then moving hotels. Very poor customer service.
Anushka Wed, 9 July 2025
Exceptional
Michael Tue, 8 July 2025
Good
Liked: Location and pool
Disliked: Breakfast. Shade by pool.
Chien-i Mon, 7 July 2025
Very good
Yasmine Mon, 7 July 2025
fabulous location with nice pool!
Liked: location, pool,
Pennwidow Mon, 7 July 2025
great city break in a...
Liked: Great location on the front of the port with a dip pool for residents.
Florian Sun, 6 July 2025
Exceptional
Liked: Pristine rooms, the pool
Disliked: Nothing
Worthington Sat, 5 July 2025
Superb
Liked: Our flight was cancelled and the wonderful Gaelle on reception saved us.
Linda Fri, 4 July 2025
Superb