When I booked the hotel I was booking blind - I was looking for an ideal location for the arena as well as somewhere convenient for the evening and close to the centre for shopping. When we arrived just from the location, the fact that we didn't have to walk miles with suitcases from the car park, even not having to walk outside was a bonus. The staff were fab, as we had arrived early we had a choice of rooms to choose from which was great, and when we walked into the room, I was blown away by the size, decor, cleanliness and style of the room. It was more than we expected. I was a little doubtful of paying for the breakfast but so glad that we did. Again food and service second to none, food freshly prepared to order. I honestly couldn't find a negative, and will definitely go back.

Liked: Great location.

Stayed in one of the newly refurbished rooms, as a free upgrade - how lovely! Everything was wonderful! Slept like a log on one of the comfiest beds ever ( I want one!). Parking is nearby, all shops within walking distance. Staff at reception were very helpful, breakfast was plentiful. No complaints!

Liked: Stunning.

Lovely hotel, excellent location. Nothing bad to say, except breakfast is a rip off £15. Wetherspoons round the corner - get 2 for a tenner with coffee.

Liked: Everything.
Disliked: None.

Liked: Nice rooms; friendly staff; great location.
Disliked: Breakfast a bit pricy.

Last minute booking

Liked: The staff were excellent and v helpful. The room was comfortable and well equipped.

Very good

Horrific construction noise

Liked: Location and comfort
Disliked: Awful noise from construction site outside about which we had no warning. All day from 7am until 8pm. Dreadful access to the recommended car park. No car park discount forthcoming despite staying for 9 nights. Unhelpful car park staff and hotel staff less than helpful about car parking.

Very good

Liked: Considering in middle of covid lock down a very good stay

Exceptional

Liked: The staff went out of their way to be kind and helpful
Disliked: Nothing

Exceptional

Exceptional

Great stay on difficult times

Liked: Location- friendly and helpful staff - very welocming and accommodating
Disliked: The rooms could be cheaper - at this time

Very good