When I booked the hotel I was booking blind - I was looking for an ideal location for the arena as well as somewhere convenient for the evening and close to the centre for shopping. When we arrived just from the location, the fact that we didn't have to walk miles with suitcases from the car park, even not having to walk outside was a bonus. The staff were fab, as we had arrived early we had a choice of rooms to choose from which was great, and when we walked into the room, I was blown away by the size, decor, cleanliness and style of the room. It was more than we expected. I was a little doubtful of paying for the breakfast but so glad that we did. Again food and service second to none, food freshly prepared to order. I honestly couldn't find a negative, and will definitely go back.

Liked: Great location.

Stayed in one of the newly refurbished rooms, as a free upgrade - how lovely! Everything was wonderful! Slept like a log on one of the comfiest beds ever ( I want one!). Parking is nearby, all shops within walking distance. Staff at reception were very helpful, breakfast was plentiful. No complaints!

Liked: Stunning.

Lovely hotel, excellent location. Nothing bad to say, except breakfast is a rip off £15. Wetherspoons round the corner - get 2 for a tenner with coffee.

Liked: Everything.
Disliked: None.

Liked: Nice rooms; friendly staff; great location.
Disliked: Breakfast a bit pricy.

Very poor

Liked: The staff were lovely and professional
Disliked: The shower was broken, the plug socket by the bed didn't work, the bathroom sink was filthy and the chromecast on the TV did not work at all. We left before spending the night as nothing was working for us

Lovely staff, comfortable beds &...

Liked: The staff are brilliant, very friendly & helpful!
Disliked: No complaints about the property

Nice hotel. Good for weekend...

Liked: Great size room. Big comfy bed. Quiet at night.
Disliked: Room was too hot

Very good

Ok stay.

Liked: Location was really good & the room was very spacious & clean.
Disliked: Bed was really uncomfortable, the phone made a noise all night & the tv didn’t work properly.

Sunday night away

Liked: Location and facilities were amazing
Disliked: Shower could have been separate from the bath

Exceptional

Exceptional

Superb