Very clean. Very friendly staff. Only downsides were a mattress in dire need of replacement (room 409) and oddly noisy sheets. Don't expect to use the pool on a Saturday morning as it is busy with kid's clubs although allegedly available.

Liked: Staff.
Disliked: The mattress - in dire need of replacement. Mentioned this at check out but doubt anything will be done about it.

Good

Nice hotel, shame about the...

Liked: The staff were lovely, courteous and professional. Special mention to Tracy who booked us in for breakfast both days and gave us lots of local information and reasons to come back.
Disliked: I booked a Superior Room and asked for an additional bed for my son to sleep in. The room was small and the additional bed didn't really fit. The bed was a cheap, battered fold out bed with an MDF headboard which had incredibly sharp and rough edges. Not at all suitable for the room as it didn't fit so the danger was that one of us would injure ourselves on the headboard. Of course that's exactly what happened when my 3 year old son rolled off the bigger bed onto the hard corner. Really not impressed with this afterthought.Our room also didn't have a bath as expected. Only a walk in shower which isn't particularly suitable for a toddler. The toddler who was stated on the booking. I was also really annoyed that I'd made a booking which should have included breakfast but on arrival for our breakfast we were told it hadn't been paid for. Staff said this was a problem with Booking.com. apparently a lot of guests had said the same. It was mentioned when they were booking but not confirmed on their booking. At £17 per head this was extremely expensive to add when we were there. Not happy about that either

Very good

Comfortable and stress free...just what...

Liked: We arrived to find they had upgraded us to accommodate the fact that we had our 16 year old daughter with us. Check on was swift, staff friendly and accommodating. The room was spotlessly clean and beautifully decorated. Breakfast was delicious with a great range of products to meet every taste. Definitely a place to recommend!
Disliked: Nothing

Very good

Exceptional

Liked: Absolutely beautiful, so cleans
Disliked: Nothing

Good

Liked: Very average. Could be significantly improved

Superb

Superb