Disappointed

Disliked: The whole hotel felt very tired, and was dirty. Given the cost per night, it felt like the upkeep of the hotel had been neglected and was not worth the amount paid.

Passable

Checked in with 2 adults...

Liked: Everything
Disliked: Couldn?t complain - if I was being fussy the glasses for certain drinks wernt to my liking - brandy not in brandy glass . 1/2 pint in a tumbler but as bar lady said nice glasses go missing so I understand

Not fit for contemporary tourism...

Liked: The one and only redeeming quality of this property was that the staff at the bar and restaurant were friendly.
Disliked: This property is truly in dire condition. Beyond the reception area from the lift to the rooms, the building severely lacks consistent cleanliness and maintenance. Our first room which was ?Business Grade? had worn down furniture, unclean looking carpet and broken air con. We called several times about our additional rollaway bed which was eventually added to our 2nd room we were moved to. We made it to the bar in the afternoon which was truly the icing on the cake. In the outdoor seating area, two men, topless and inebriated were extremely inappropriate. They joked about not being guests of the hotel. Shortly after a woman joined them and also joked about not staying at the hotel. That part is fine only it took a turn when they began to have a rant about ?fat people? which was truly disgusting. One of the men jumped into the pond by the hotel too which we were told is a perk to room?s view. We left the bar area and came back later in the evening for dinner and the men were still there. They were extremely hyper and passing around suspicious small bags between them. I overheard two guests behind us at the dinner table complain about this to the staff. There was no intervention and we overheard staff discussing it so they were certainly aware. It was a very disappointing trip overall. When I checked out I was very much rushed and not asked how my stay was. I was grateful for being moved to a new room but the whole experience really put a dampener on my stay here. Even the side table in the new room had a weird sticky stain on it which I accidentally touched to my surprise. I will not return to this hotel and would advise against staying here. The hotel is not fit for contemporary tourism and business travel.

Air conditioning faulty ..moved rooms...

Liked: it?s location and surroundings
Disliked: No air conditioning

Disappointing

Liked: location very good, staff very friendly
Disliked: not clean, stains of lamps, old makeup smeared on walls in bathroom. bins broken

Good value, good location.

Liked: Very good buffet breakfast. Well appointed room with air conditioning, extremely useful in this hot weather.
Disliked: The rooms appeared to have been recently updated. The corridors would benefit from redecoration and carpet cleaning or replacement.

Very good

Exceptional