Radisson Blu Hotel Belfast

Good business hotel in good...

Liked: Check-in was friendly. Rooms are large and clean.
Disliked: Colleague & I went for an arrival cocktail while waiting for a large check-in queue to dissipate. Waitress was friendly and said she would bring our order over to table, then forgot about us. OK, human error - it happens. Very apologetic when reminded. But it happened.But our dinner experience was very similar. Sat down at 8pm. Helpful friendly waiter takes our order and explains that due to a cellar change, they only have one white wine (not on list). We order glass of white wine and glass of rose and order food. 20 minutes later - still no wine. Call passing Maître d' who explains more fully that they have neither white nor rose. Gets us two glasses of red. Comps us for the delay. Starters arrive 10 minutes later - lovely.But by 9:10pm, 70 minutes after sitting down there's still no sign of the mains. I tell the Maître d' we're not waiting any longer and he can cancel the mains. He apologises and in fairness, comps us the starters.I've driven a long way to get there. It's been a long day. I'm tired and I have stuff to do tomorrow. I need the hotel to be a support to enable me to do this - feed me and get me a drink, without having to leave the building. Didn't work out here.

Overall good experience would return

Liked: Staff friendliness and knowledge
Disliked: Food Quality

Good

Liked: Waitress in restaurant was lovely! Very friendly and efficient.
Disliked: We booked a twin room but room had double bed. Receptionist warned us this may be the case but told us to ring down if it was and she would arrange for the bed to be split. We tried ringing down but reception didn't answer. Had to physically go down to get it arranged. Ate in restaurant- poor selection of drinks available and no atmosphere. Ordered a taxi at reception and they gave our room number to the driver as a reference which I felt was unsafe to do. Wouldn't feel safe walking back through an empty business park to the hotel at night.

Great Bedrooms & Exceptional Residents'...

Liked: The Room was exceptional, far too often Hotel Rooms are much to small and cramped, this was not, it was large and airy.The staff in the Residents' Bar were magnificent!
Disliked: Size of the Pizzas - too small!

Exceptional

Exceptional

Spacious clean room

Liked: Central location, 5 min walk to the main centre city.Lovely, large, clean rooms, lifts were very quick, great parking but you do have to pay £14.
Disliked: Pillows weren't great and the breakfast could have been better. The staff didn't keep on top of the replenishment, at around 8.20am.. there were very few offerings of hot food available. I had a fairly light breakfast due to this but everything I tasted was good.

Superb

Exceptional

Liked: Dagmar, who has served us a good few times and has always been so pleasant and gave us the best service, thank you Dagmar!