Radisson Blu Edwardian Vanderbilt

Exceptional

Liked: Perfect location ❤️ Breakfast

Exceptional

Great location for where I...

Liked: Bed was big and comfortable.
Disliked: Room was very stark with no pictures etc. Poorly signed rabbit warren of corridors to reach room.

All in all, this could...

Liked: Great location and very close to the tube. Really easy to find
Disliked: Staff were inattentive and really disinterested. There was quite a wait at reception checking in, same checking out. The deposit for the room was taken but when I asked when that might be returned they said “Monday or Tuesday because of the weekend….” Bit of a scam. We had booked 2 rooms but one had not been cleaned. Reception handed the keys over but it was still unmade. I appreciate this happens from time to time but the organisation of this hotel was clearly not good. Reception was crowded with people but no staff seemed to care or step in to help. Eventually they did but it needed a lengthy queue to form.Then we decided to have a drink before heading out (3.30pm on a Saturday). I stood at the main bar and watched 6 people make one pot of tea. I was ignored for a good 3 mins until one of the staff asked if I was OK. I asked for a beer and a glass of champagne. Of the 5 beers available they only had Guinness working. I questioned this to be told, only Guinness, no other beer! I chose to leave the 6 of them to do battle with the, clearly very technical, coffee machine.

Good

Superb

Smart convenient hotel with friendly...

Liked: Pleasantly surprised by the size of my single room and it had a small double bed and full bathroom including a bath. Great aspect to front and windows opened fully. Decorated in classic style (not dated). Great coffee machine. Complimentary water, drink on arrival and snacks in the bar. Very pleasant and friendly staff. Very convenient for tube.
Disliked: Weeds in planters on balcony. Scrambled eggs only, no fried eggs for breakfast.

Glad we were only staying...

Liked: Location and building architecture.Restaurant was lovely. Nice selection of fruit at breakfast.
Disliked: Room was dark and had limited natural light from an obscured glass skylight only. Door was so heavy I could barely open it. Bed was on a raised area in the room with two steps up and down. Not ideal in a dark room!We asked, but there were no veggie sausages available at breakfast. No instant decaf coffee available for the room either. Not everyone likes a short Nespresso coffee. Reception staff appeared disparaging about our Booking.com booking. We felt the room we were given reflected the fact we had booked through Booking.com.

Great hotel but wouldn’t stay...

Liked: Great location, nice staff, good bar and restaurant.
Disliked: The room was tiny and not soundproof from the others around it. Woken up by someone coughing next door. A shame as I’ve stayed before in a great room which was more spacious and better