Radisson Blu Edwardian New Providence Wharf

Great hotel. Super comfy mattress and pillow. Easy to adjust room temperature. Very clean.

Liked: The beds were so comfy; pillows were just right. Room temperature was easily adjustable. Bathroom was spotless.
Disliked: Why was the wardrobe in the bathroom?

Hotel, staff and food all excellent. We are and we will return in the near future.

Disliked: None.

We booked The Radisson Blu Edwardian thinking it was close to the Abba Arena, due to it being listed on your website. Although the hotel was very good it cost us £25 to get to the Arena by taxi. On booking we thought we would be in walking distance. Apart from disorganisation at breakfast time we enjoyed our stay.

Liked: Most staff were excellent. The hotel was so clean and comfortable.
Disliked: Breakfast was disappointing because of the lack of obvious leadership. The staff were trying hard under pressure. One member of staff ignored us whilst he was on his phone for a considerable time.

Very poor

Very good

Exceptional

Good experience to stay at...

Liked: Good peacefull location having nice view to Thames river nd clean property.
Disliked: Breakfast options need to improve for veg people.

Passable

Liked: Was clean
Disliked: I didn’t like i was charged £225 pounds for upgrading room and early entry to hotel room which should of been £100 and it had still not been refunded in my account spoke to reception and they said it will be sorted hopefully it will be or I will take it further

Very good

Exceptional

Rollercoaster but then it was...

Liked: I requested for a river view for my partners birthday. I paid for extra decorations. Upon arrival, when entering the room, the door was not closing. The maintenance man could not fix it so the room was out of order. We were gutted because it was a nice room and already decorated. The receptionist offered another room (same type) and complimentary breakfast and drinks because of the inconvenience and also because they could not refund the extra money spent on the decorations (it was made through a link). We were pleased to receive the complimentary items as this compensated for the inconvenience caused on his birthday. When entering our new room, the receptionist called to inform us that the manager heard about the situation, and further offered us an upgrade to the one-bedroom suite. We were very pleased with this, it definitely made his birthday special! I would like to thank the staff and the manager especially for making his day. Thank you

Superb