Radisson Blu Edwardian New Providence Wharf

Great hotel. Super comfy mattress and pillow. Easy to adjust room temperature. Very clean.

Liked: The beds were so comfy; pillows were just right. Room temperature was easily adjustable. Bathroom was spotless.
Disliked: Why was the wardrobe in the bathroom?

Hotel, staff and food all excellent. We are and we will return in the near future.

Disliked: None.

We booked The Radisson Blu Edwardian thinking it was close to the Abba Arena, due to it being listed on your website. Although the hotel was very good it cost us £25 to get to the Arena by taxi. On booking we thought we would be in walking distance. Apart from disorganisation at breakfast time we enjoyed our stay.

Liked: Most staff were excellent. The hotel was so clean and comfortable.
Disliked: Breakfast was disappointing because of the lack of obvious leadership. The staff were trying hard under pressure. One member of staff ignored us whilst he was on his phone for a considerable time.

Superb

Good

Relaxing and accommodating

Liked: Clean and tidy beds very comfy great breakfast
Disliked: Nothing really all very nice

Exceptional

Exceptional

Superb

Liked: Clean comfortable room , lovely breakfast and friendly staff
Disliked: The coffee machine was broken and leaked all over

Overall a lovely stay

Liked: Very nice. Well furnished. Helpful staff
Disliked: Few stains on carpet could do with a rug and a bin bag in bin . Also pillows too soft but only minor moans would defo stay again

Very good

Liked: Lovely lobby, room, bar area and good breakfast. Helpful desk staff.
Disliked: Weird coffee machine, lack of bolt on door and surrounding area beyond immediate quite run down.

Worst exoeteince at Redisson Blu

Disliked: I booked this hotel and paid in advance through booking.com. When I arrived at around 1130 pm. at the hotel, they refused to give me a room because they were overbooked. When I told them that i had paid in advance, they responded that you have mot paid us, you paid booking.comMax (the guy at the reception) offered me to accommodate at another hotel, which was quite far from Redisson blu. I told him that I had booked Redisson because it is close to my workplace and the other hotel is not convenient asbi have to start early morning. He said that it's not his problem. To add to the agony, he said that you have paid for a room and we are providing you a room and that's all that should matter and location is not relevant so long as you are being accommodated somewhere elseI had a long day, and I was quote tired since I was tra elling since morning that day. However, the guy at the reception stopped responding to me and would continue to ignore as if the client standing in front of him didn't existWhat made me more upset was the fact that three people came in front of me who had also booked through booking.com and they were given rooms. When I asked the guy why the discrimination, he said that his "manager" had asked him to accommodate them. He then started explaining his HR dynamics that if his manager would ask him to do anything, he wouldn't do anything against itThis exoereibce left me exhausted and extremely upset. Never choosing this hotel again