Name: Radisson Blu Edwardian New Providence Wharf
Address: 5 Fairmont Avenue, London
Telephone: 0800 031 8416
Rating: 4.25

Great hotel. Super comfy mattress and pillow. Easy to adjust room temperature. Very clean.

Liked: The beds were so comfy; pillows were just right. Room temperature was easily adjustable. Bathroom was spotless.
Disliked: Why was the wardrobe in the bathroom?

Hotel, staff and food all excellent. We are and we will return in the near future.

Disliked: None.

We booked The Radisson Blu Edwardian thinking it was close to the Abba Arena, due to it being listed on your website. Although the hotel was very good it cost us £25 to get to the Arena by taxi. On booking we thought we would be in walking distance. Apart from disorganisation at breakfast time we enjoyed our stay.

Liked: Most staff were excellent. The hotel was so clean and comfortable.
Disliked: Breakfast was disappointing because of the lack of obvious leadership. The staff were trying hard under pressure. One member of staff ignored us whilst he was on his phone for a considerable time.

All in all it was...

Liked: It’s a nice hotel. Clean and modern.
Disliked: Felt it was understaffed and the staff seemed overwhelmed.

Very good

Superb

Loved it

Liked: Everything was a good standard ,pillows were amazing
Disliked: Loved the breakfast area ,but was very warm by the glass some opening or ventilation would be good.

Superb

Very good

Liked: We got a free upgrade on arrival which was really nice.

Needs improvement

Liked: Clean,modern.
Disliked: Beds too hard .Breakfast not explained properly ,and no communication from front desk to Restaurant ,causing queries and uncomfortable payment of breakfast.

Nice staff but hotel needs...

Liked: Breakfast was poor - low quality food and self serving which is fine in principles but when the items run out I.e milk, coffee and breakfast items and they are not replenished I think is very poor especially when they charge £25 per person for breakfast. The service was also haphazard and one member of staff was standing around on his mobile phone whilst restocking the breakfast items which looked really unprofessional.
Disliked: Breakfast and the breakfast room was looking tired and needed some work - chairs really uncomfortable.

Good

Excellent hotel and staff, disappointing...

Liked: The staff were friendly and hard working. The room was lovely, as well as the bathroom and very clean. The bottle of water was appreciated, as were the coffee pods. We dined in the restaurant one evening and the meal was really good and great value for the quality.
Disliked: The breakfast situation. The choice was absolutely fine, but both mornings the content wasn’t refreshed quickly enough, leaving a lot of empty plates and trays, insufficient crockery and cutlery, so you couldn’t have what you wanted without a long wait. The staff were working really hard, but there didn’t seem anywhere near enough to deal with the amount of customers.