Radisson Blu Edwardian Heathrow Heathrow Airport

Very good

Superb

Need to have better information...

Liked: The room was perfectly acceptable. We only stayed as we had an early flight the next morning.
Disliked: We wanted to catch the shuttle to terminal 5 very early the next morning. There was a shuttle bus timetable on the reception, but the times did not match the shuttle bus times on the bus company's website. When I made enquiries at Reception to find out which was correct, I was told that the shuttle bus was not reliable and that I would be better off getting a taxi. We were a party of 10 and the hotel employee said he could ring a company he knew and get a good deal. He rang and booked the taxis for us and told me he had secured a price of £60 for all 10 of us. However, the next morning 2 minibuses arrived, we were charged £42 for EACH bus and were told they had no record of a price of £60 being quoted. I felt totally ripped off. Be warned.

good value for proximity to...

Liked: COMFORTABLE AND CONVENIENT
Disliked: Poor food

Superb

Nice but not convenient

Liked: The concierge was in training but he was exceptional. He figured out the complicated transportation system for me and went beyond just a “tske the tube” approach.. He was better than any others there on staff.
Disliked: Too far off the tube or train.

Superb

Good value for money

Liked: All good for a one-night stay when you have to wake up early to catch a flight. Very close to the terminals - convenient transportation.
Disliked: NA

Very Enjoyable

Liked: The reception staff were very helpful and extremely friendly. This is a great hotel to stay in if you are looking to fly out of Heathrow.
Disliked: The staff in the Skyway restaurant were a little confused with one of the diners menu requests as they wanted something that was gluten free and dairy free. They were offered pasta which contains gluten and there was no indication that it was gluten free!