Radiance Inn & Suites Guest Reviews
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|3.2 miles from Rochester centre|
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Bianca P, Newburgh Tue, 30 October 2012
Liked: Clean room and a good size.
Michelle Sat, 15 June 2019
Debra Fri, 14 June 2019
Not at all what I...
Liked: The room was okay. The continential breakfast su ked.
Disliked: Something other than cereal to eat. Could of had hard boiled egg or yogurt and some fruit.
Anonymous Fri, 14 June 2019
Paula Thu, 13 June 2019
I was afraid to close...
Liked: Probably the only thing we did like that the location was good. There was a restaurant right up the road from the motel, it was GREAT! and a good selection of stores close by as well!
Disliked: I was VERY UPSET that the room was charged on my credit card at my arrival! they did not tell me that nor did I get a receipt for it. When I went to sign out and return my roomkey, the fellow ( who could barely speak english ) said it was already paid for! I said WHAT??????????? I told him about three times, to put it back on my card and I will pay cash! He just looked at me and pretended not to understand. So I was not too impressed with that! Lots of shady things happening outside our room, cops came about 3 times during the night as well. There was blood stains on the carpet and in the bathroom counter top as well. Horrible place to stay. Breakfast was crap too, nothing hot under the warming tray, just a few pieces of fruit put in there. DO NOT STAY HERE!
Gladys Thu, 13 June 2019
Overall the stay was not...
Liked: The bed itself was comfortable, not so much the bed attire seemed very used.
Disliked: The elevator and hallway smelled like marijuana I noticed a lot of young people during my late checkin
Eran Wed, 12 June 2019
Valerie Mon, 10 June 2019
Liked: The desk clerk did her best
Disliked: Had a handicapped room.....had to move 3 times.....room 1 smelled fridge was dirty look like someone was sleeping in the room....2nd room a little better no fridge or microwave.....room 3 no remote for television got another remote still didn't work
Geraldine Mon, 10 June 2019
Liked: There was nothing at this stay that I liked at this hotel. I have been staying at this hotel for the past 6 years but I feel that it is declining. The hotel had a smell in the hallway, they stopped giving out the lotion and personals in the bathroom.
The bathroom on the first floor was not cleaned at all. The staff acted liked they didn't even want to speak to people as they come into the hotel.
Disliked: The breakfast was the worst thing I have had since staying at that hotel. There was only waffles, fruit, granola and yogurt besides muffins and bread. I use to stay at the hotel and the breakfast had, sausages, eggs, oatmeal, yogurt along with the bread and muffins. This is the reason I stayed there. Because the other hotels only offered the muffins and breads. I really don't eat those things. My friends also who stayed at the hotel said the same thing. I want them to go back to the eggs and sausages, oatmeal. I will ask before what they serve for breakfast before I book there again.
Willie Mon, 10 June 2019
Disliked: The towels the pictures on the wall. The bathroom as a whole.
Jonathan Mon, 10 June 2019
Disliked: The gym was closed. There was hair on my towel(s) and wash rags.