Quy Mill Hotel & Spa Cambridge

Everyone should experience this great...

Liked: Brilliant country house visit with remarkable hosts
Disliked: Nothing I didn't like

Exceptional

Liked: It was really relaxing
Disliked: The beds werent the most comfortable

Disappointing

We won’t stay there again!

Liked: It was a pleasant hotel, location was good for us. The finer details were missed and it was not very clean.
Disliked: The manager Ben. I complained about the cleanliness of our room and he stood the whole time with his hands in his pockets and made excuses which were not acceptable. Not very professional. One of the draught beers had things floating in each drink, the lines clearly hadn’t been cleaned properly. The food was good but quite high in price.

Great convenient location for two...

Liked: Great location. We stayed at this hotel twice, because it was halfway between home and the holiday cottage on the Suffolk coast. Lovely swimming pool. Large bedroom everything we needed.
Disliked: Nothing

looking forward to returning

Liked: The property is lovely and the surrounding is so peaceful and quiet.
Disliked: N/A

Great customer focus

Liked: Very friendly professional approach to customers great food and service highly recommended Daisey and Ben were terrific representatives for the hotel.
Disliked: all good

Exceeded our expectations.

Liked: Having read the reviews I was very pleasantly surprised. I did not think the hotel looked tired like others. We used it as a stop off to Cambridge city centre, we knew it was a way out of Cambridge itself, it is near the park and ride but we found an uber into the city was the same price as a taxi to the park and ride and then the cost of the park and ride on top, so we would recommend that. The spa facilities were a great bonus and you can use them after checkout so that extended our stay. Breakfast was good and unlike others we found ourselves the only people in the dining room for a late breakfast (we stayed on a weekday) and service was swift. As for noise, when we stayed there was no function on so can’t comment on that, the hotel is by a busy dual carriageway and when you are outside the noise is obvious but I sleep with earplugs anyway and having read the reviews, I took a spare pair for my friend to use, so our sleep was not disturbed.
Disliked: The only negative was that the disabled parking area was outside our bedroom window (we were on the ground floor) and someone had parked directly in front of the window and was sitting in their car, which made us feel overlooked in the morning (it was hot and we had the window open). It is a large parking area so it would be great if the hotel could either put signs up saying do not park under windows, or maybe put frosting on the windows of the rooms affected.

Convenient place to stay.

Liked: The room was nice and clean, although a little smaller than expected.
Disliked: There is no lift, so be careful if you have suitcases and are on the upper floors. There are no room fridges that I would have expected for this type of property.