Very good

Exceptional

Superb

Liked: Ate at restaurant 3 nights and loved all three meals. Loved happy hour. Loved quirky, contemporary ambiance. Loved people watching.
Disliked: Housekeeping was poor. Did not replenish soaps and shampoos. Shorted us on towels. Did not clean the sink or john. We pick up before leaving a hotel room to make it easier to clean up. No excuses for staff not cleaning.

Exceptional

First time in Richmond and...

Liked: The hotel stay was for my daughter?s 21st birthday and she was very happy to stay at such a cool place. The art gallery, restaurant, gift shop, and room was beyond our expectations! Our room was spacious, nicely decorated and the beds were extremely comfortable. Every staff member we interacted with was friendly and helpful. Can?t wait to return to Richmond and stay here again!

Fabulous

Liked: Room ceiling height. Clean designs. Desk and concierge staff. Comfortable. Awesome location.
Disliked: Walls are wafer thin. The bathroom sink with the faucet at the side was not very practical. Rooms need blackout blinds instead of curtains.

Exceptional

Disliked: Minor point but our room windows faced east and the blackout curtains seemed nearly useless - lots of light early in the morning made it very difficult to sleep in

Excellent

We had an amazing stay...

Liked: The bed was massive, the staff was outstanding and very helpful.