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Queens Hotel Cheltenham

eeee - 0800 031 8416
Queens Hotel Cheltenham, The Promenade, Cheltenham -0800 031 8416
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4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (2060 Ratings)
0.3 miles from Cheltenham centre
BOOK ONLINE OR CALL - 0800 031 8416
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Hotel Description
At the top of Cheltenham's tree-lined Promenade this boutique 4-star hotel offers beautifully appointed bedrooms a restaurant offering fresh local produce and car parking. Queens Hotel Cheltenham is in the heart of Cheltenham close to shops restaurants and overlooking Imperial Gardens. Cheltenham Racecourse is less than 2 miles away. Guests have free access to Cheltenham Ladies College Sports Center with its swimming pool gym squash courts and tennis courts. Victoria's Restaurant serves modern British cuisine while Gold Cup Bar is open all day for coffees drinks and snacks. The spacious rooms at Queens Hotel Cheltenham come with satellite TV and facilities for making tea and coffee. Rooms also offer 24-hour room service. Our Cancelation policy is up to 2PM one day prior to arrival.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` BBQ facilities
` Trouser press
` Hiking
` Packed lunches
` Cycling
` Heating
` Fax/photocopying
` Snack bar
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` Accessible parking
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Electric vehicle charging station
` Emergency cord in bathroom
` Wine/champagne
` Fruits
` Pet basket
` Pet bowls
` Outdoor furniture
` Bike tours
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Contactless check-in/out
` Food delivery
` Electronic room key
` Audible alarm
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Lower bathroom sinks available
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Professional cleaning services
` Room service available
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)

Queens Hotel Cheltenham Guest Reviews

Overall Average Score: 
Excellent (4.25 out of 5)

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2.5

Fair - 2.5 out of 5

Stephen Fri, 25 April 2025

Disappointing

Liked: Good position in town, very comfortable bed.
Disliked: Supposedly Superior room was disappointing. View from the windows was over the kitchen extractor fans, the room was stuffy and we were unable to get the air conditioning low enough to compensate and there was an unpleasant smell about the room.

3.5

Good - 3.5 out of 5

David Fri, 25 April 2025

Cheltenham had more to offer...

Liked: The breakfast was all we needed The hotel location we very good
Disliked: Everything was fine considering the age of the hotel

4

Very Good - 4.0 out of 5

Clifford Thu, 24 April 2025

Very good

Liked: The hotel is charming and feels very historic, and the room was very nice except for the creaky floors. The bathroom and products were very nice. The bed and linens were nice and we slept well.
Disliked: We had absolutely no view.. I don't think the hotel was full and this was kind of unnecessary. Breakfast was very expensive- not really worth it.

5

Exceptional - 5.0 out of 5

Susan Thu, 24 April 2025

Exceptional

4

Very Good - 4.0 out of 5

Gerald Tue, 22 April 2025

Stylish hotel with great location.

Liked: Great location - airy stylish rooms and nice dinning area and parking.
Disliked: Outlook of rear rooms looking over kitchen rooftops wasn’t good.Lounge bar piped music was to load

4.5

Wonderful - 4.5 out of 5

June Tue, 22 April 2025

Superb

5

Exceptional - 5.0 out of 5

Manoj Sun, 20 April 2025

Lovely staff, lovely location and...

Liked: Wonderful location and a lovely historic building
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Yvonne Sun, 20 April 2025

Exceptional

2.5

Fair - 2.5 out of 5

Mark Sun, 20 April 2025

Passable

Liked: Nice looking hotel but dated inside..staff helpful after we had issue with our room..
Disliked: Drain smell in room very strong on arrival small room tatty bathroom mastic etc....toothpaste on mirror...for, £188 I expected alot better

5

Exceptional - 5.0 out of 5

Kevin Sat, 19 April 2025

Great, Comfortable Stay and Family...

Liked: Service was good.Room 310 was gorgeous.Just loved the whole stay and my daughter keeps asking to stay at ‘the hotel’ again.Housekeeping does a great job and the bathroom was so freshly refurbished. Probably the best hotel stay I’ve ever had actually.
Disliked: If i have to pick holes - probably carpet in the rooms, personally I prefer hard wood flooring.Also 10:45 last orders seemed a bit early !

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Queens Hotel Cheltenham The Promenade, Cheltenham