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Queens Hotel Cheltenham

eeee - 0800 031 8416
Queens Hotel Cheltenham, The Promenade, Cheltenham -0800 031 8416
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4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (2013 Ratings)
0.4 miles Everyman Theatre Cheltenham
v4 mins driving
t7 mins walking
BOOK ONLINE OR CALL - 0800 031 8416
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Hotel Description
At the top of Cheltenham's tree-lined Promenade this boutique 4-star hotel offers beautifully appointed bedrooms a restaurant offering fresh local produce and car parking. Queens Hotel Cheltenham is in the heart of Cheltenham close to shops restaurants and overlooking Imperial Gardens. Cheltenham Racecourse is less than 2 miles away. Guests have free access to Cheltenham Ladies College Sports Center with its swimming pool gym squash courts and tennis courts. Victoria's Restaurant serves modern British cuisine while Gold Cup Bar is open all day for coffees drinks and snacks. The spacious rooms at Queens Hotel Cheltenham come with satellite TV and facilities for making tea and coffee. Rooms also offer 24-hour room service. Our Cancelation policy is up to 2PM one day prior to arrival.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` BBQ facilities
` Trouser press
` Hiking
` Packed lunches
` Cycling
` Heating
` Fax/photocopying
` Snack bar
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` Accessible parking
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Board games/puzzles
` Electric vehicle charging station
` Emergency cord in bathroom
` Wine/champagne
` Fruits
` Pet basket
` Pet bowls
` Outdoor furniture
` Bike tours
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Contactless check-in/out
` Food delivery
` Electronic room key
` Audible alarm
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Lower bathroom sinks available
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Professional cleaning services
` Room service available
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)

Queens Hotel Cheltenham Guest Reviews

Overall Average Score: 
Excellent (4.25 out of 5)

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4.5

Wonderful - 4.5 out of 5

Dennis Mon, 7 July 2025

Superb

Liked: We were celebrating our 40th wedding anniversary, and the staff were so helpful and they looked after us really well.
Disliked: Nothing, everything was great.

3.5

Good - 3.5 out of 5

Jonathan Mon, 7 July 2025

Sadly, underwhelming.

Liked: We liked the location and that there was parking available on site.
Disliked: The view from our bedroom was absolutely dreadful.The hotel was a bit tired and scruffy in places and not as grand as we were expecting.Guests seemed to be encouraged to walk through the the middle of the dining room to exit the hotel and reach the car park, dragging and carrying all their luggage between the tables whilst guests (including us) were seated and trying to enjoy our breakfast. This seemed completely inappropriate and rude, particularly as there are other exits at the front of the hotel. We couldn’t understand why anyone deemed this the correct thing to do.

4.5

Wonderful - 4.5 out of 5

Noeleen Mon, 7 July 2025

Superb

Liked: Spacious room (deluxe king room), it was quiet and the location was excellent for shopping and restaurants. On-site parking.
Disliked: Some steps up and down to access the room

4

Very Good - 4.0 out of 5

Dougal Sun, 6 July 2025

Very good

4

Very Good - 4.0 out of 5

Kathryn Sun, 6 July 2025

Very good

4

Very Good - 4.0 out of 5

Jane Sun, 6 July 2025

Very good

Liked: Location, breakfast, room size
Disliked: The masses of cobwebs in my bedroom.No normal height furniture in reception areas. Low only. Not possible to use if even mildly disabled

5

Exceptional - 5.0 out of 5

Anthony Sun, 6 July 2025

V good

Liked: Location
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Anonymous Sat, 5 July 2025

Exceptional

4

Very Good - 4.0 out of 5

Cary Sat, 5 July 2025

Very good

4

Very Good - 4.0 out of 5

Gareth Fri, 4 July 2025

Very good

Liked: The staff were friendly.
Disliked: I'm not sure about all the rooms. In my room the bathroom height was an issue . I'm 5ft 11 and my head touches the ceiling in the shower. Not a comfortable experience.

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Queens Hotel Cheltenham The Promenade, Cheltenham