Quay West Suites Melbourne

Very satisfied!

Liked: checked in by a very pleasant and helpful person. Room was exceptionally tidy and well presented.View was amazing, and loved the balcony.

Exceptional

Disappointing room cleanliness and maintenance...

Liked: Check in fast, friendly and Efficient.The staff did cater very well for our allergy needs ✔️ thank you. .
Disliked: On arrival into our room (13th floor), we found thread bare Carpet, stains on the ottomans and seating and a ‘school camp’ vibe kitchenette area (fridge was tiny, old and rusted). We had a two single bed studio that overlooked the Arts centre - the windows were dirty and the outside balcony area had not been wiped or cleaned. Unfortunately, there was mismatched glasses, plates, and knives and forks. Nothing matched. There was no tea towel yet there was a dish cloth and detergent. For $500 per night for two, With single beds, I would have expected much better cleanliness and maintenance .

Exceptional

Good

Liked: Great location

Wonderful accommodation and staff.

Liked: Loved the location, the spacious one bedroom apartment and the view.
Disliked: There wasn’t anything I could fault.

We had a fun ,friendly...

Liked: We loved the location overlooking the CBD. The rooms were large and very clean with comfortable beds. The breakfast was an amazing buffet, and the staff assisting remembered our special requests each morning. We were treated like family friends!
Disliked: Nothing!

Superb

Liked: Location and facilities
Disliked: None

Superb