Quality Suites Springdale West I-49 Guest Reviews
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Crystal Tue, 8 July 2025
Exceptional
Liked: Great location, friendly staff
Anonymous Tue, 8 July 2025
Descent
Liked: Location was great. Breakfast was good. The size of the room was good. Staff was great, very friendly.
Disliked: Sticky stain on carpet. Asked for someone to clean it and nobody came. Broken ice machine on our floor. One morning there was no hot water. But, it was fixed later that day. The hotel needs to be updated. The carpet was nasty. You had to press the up button on the elevator to go down and one of the lights by the bed didn't work. But, overall the hotel was clean.
Crystal Mon, 30 June 2025
Exceptional
Liked: Very clean, amazing staff
Anonymous Tue, 10 June 2025
Good
Young Sun, 8 June 2025
I will not be back.
Liked: I was really pleased with the location of the property.
Disliked: Some of my lights were not working. There was a bug in my room. When I came to check in the staff was outside with some other people smoking cigarettes at the front entrance. My room key card stopped working and I had to get it fixed several times.
Anna Sat, 24 May 2025
Passable
Liked: The breakfast was good
Disliked: The shower curtain was torn and the shower was stained. The blackout curtain on the window was torn therefore not providing a dark sleeping room
Christine Fri, 23 May 2025
Superb
Ciera Sat, 17 May 2025
Very poor
Clanton Wed, 7 May 2025
Very poor
Linda Sun, 4 May 2025
Bad
Liked: Nothing. Place was dirty
Disliked: The place was dirty. First room someone had been on the bed and trash hadn't been taken out. Smelled. Second room was a little better. 2 burned out light bulbs. Desk didn't have replacements. I wiped off couch with wash cloth. It tuned black. Threw extra sheet over couch. The whole hotel needed to be cleaned. Filthy carpet. I would never stay there again!!!