Quality Suites Guest Reviews
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8.8 miles from Lubbock centre |
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L Tue, 9 April 2024
Disappointing
Liked: The staff was great and friendly.
Disliked: The floor in the room was coming up and lots of corrosion in the bathroom.
Chris Mon, 8 April 2024
HORRIBLE
Liked: Nothing
Disliked: It was dirty our ac didn’t work, the shower didn’t work there was mold in the sinks and on the floorboards. Plus the charged us over 120 more then they were supposed to after I canceled the 2nd night due to the condition of the room. And got yelled at when I said the shower and ac don’t work by customer service.
Clemens Fri, 5 April 2024
We will stay there again....
Liked: Breakfast was great. Bed’s were great. I miss carpet on the floor.
Disliked: We were in a handicap room and the shower chair had not been moved or mopped under for some time. I used my wash cloth to clean off the seat and cloth was very dirty just mopping under the chair on the floor. I would recommend changing mop water more often.
Mendez Thu, 28 March 2024
I didn’t even stay here...
Liked: Nothing the guy at front desk was very rude I have stayed at quality inn a couple times for work I travel back and forth from Dallas for work and he told me I had to pay a deposit I didn’t end up staying even though I made reservations and already paid I didn’t even get my money back I’m very upset with the way I was treated
Disliked: The customer service was terrible!!!
James Mon, 25 March 2024
Stray cats eating rats behind...
Liked: The stray cats outside eating the rats. That was cool …
Disliked: I didn’t like the smell. Maintenance and cleanliness weren’t priorities of theirs. Breakfast was bad. Terrible coffee. Front desk lady was intentionally caddy. They use dirty mop water in the rooms. I wouldn’t go back.
Monica Tue, 19 March 2024
Exceptional
Stacy Mon, 18 March 2024
Exceptional
Liked: Staff and location
Disliked: Floor in my room needed to be repaired. People smoking weed in their rooms and you can smell it all over the hotel.
Dashira Mon, 18 March 2024
Very good
Donna Sun, 17 March 2024
Very good
Becky Sun, 10 March 2024
Enjoyed our stay.
Liked: Hotel needs a lot of work in the rooms. You need to put handles on shower. My daughter and I almost slipped and fell.