Quality Suites Lake Wright - Norfolk Airport Guest Reviews
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|9.8 miles from Norfolk centre|
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Cheryl D, Windsor Mill Tue, 19 April 2016
This hotel received an average rating because it is need of renovations. The wall paper was peeling in the bathroom. The rug had seen better days, and there was a small hole in the upholstery on the sofa. But, the layout of the hotel room was great. There was a small sitting area with a sofa, chair, desk, and TV. Then the bedroom was next with a door between the two rooms. There was another (smaller) TV in the bedroom. The room was clean and the staff was very friendly. The breakfast that was included was a full american breakfast cooked by a very nice older gentleman. The breakfast made the cost of the room a bargain. Would I stay again, yes! This was $50 cheaper than the hotel I usually stay. I hope renovations are planned in the near future. That would make this my hotel on every trip to Norfolk.
Liked: Very nice room layout/size; great breakfast.
Disliked: Hotel needs renovating.
Danielle Fri, 4 January 2019
Liked: Peaceful nice people great breakfast beautiful rooms
Disliked: I loved everything about it
Tronce Wed, 2 January 2019
Joseph Mon, 31 December 2018
Liked: Everything was ok but I could not log into the wifi that sucks
Tara Sun, 30 December 2018
Disliked: I found out on my second day there were ants. Good thing the only thing I lost was a purse
Connie Thu, 20 December 2018
Liked: It was close to get into and the shuttle driver was ready at the requested time
Disliked: I was not happy with the heat/ac. The thermostat did not work.
William Tue, 18 December 2018
I'll be back
Liked: For the most part - the stay was very enjoyable
Disliked: The bathroom was not clean nor were there towels, floor mats nor toilet tissue. The sink was also dirty. And only decaf coffee. However - the staff was quick to respond.
Anonymous Mon, 3 December 2018
Dee Wed, 28 November 2018
Liked: Size was great - 2 room Suite was nice to have. Staff was excellent.
Disliked: A few maintenance items (shower rod pulling away from wall). bathroom light was outside door - odd spot.
Brian Mon, 26 November 2018
Anthony Sun, 25 November 2018
Liked: The late check out option. The over the top customer service by the front desk agent who picked me up from the airport.Then room was clean. That bathroom was a nice size.
Disliked: I asked for a late check-out.They said yes,but the housekeeper still knocked on my door at 11am. This is with the dnd on the door. They don't have king pillows. The soda machine dosent take credit cards. I asked for service at 10:30am the next day. I didn't get it til 4 pm.