This hotel received an average rating because it is need of renovations. The wall paper was peeling in the bathroom. The rug had seen better days, and there was a small hole in the upholstery on the sofa. But, the layout of the hotel room was great. There was a small sitting area with a sofa, chair, desk, and TV. Then the bedroom was next with a door between the two rooms. There was another (smaller) TV in the bedroom. The room was clean and the staff was very friendly. The breakfast that was included was a full american breakfast cooked by a very nice older gentleman. The breakfast made the cost of the room a bargain. Would I stay again, yes! This was $50 cheaper than the hotel I usually stay. I hope renovations are planned in the near future. That would make this my hotel on every trip to Norfolk.

Liked: Very nice room layout/size; great breakfast.
Disliked: Hotel needs renovating.

Poor

Liked: Good location ! I take my vacation here all the time .but I won?t be coming back.whole staff have bad attitudes and the room stink

Passable

Definitely would Recommend.

Liked: They had a amazing breakfast buffet, the Suites were pretty large an clean. The staff was excellent.

Exceptional

I have stayed at this...

Liked: Beds and location
Disliked: The room was disgusting. The bathroom was not clean (throw up splattered all over the back of the door) and floor dirty. Air conditioning was apart in 3 different pieces. Sheets for pull out couch were not provided for either suite. I complained about the room and no one ever came to address them- not even the dirty bathroom.

Good

Never again

Liked: Nothing
Disliked: Place was soooo hot rooms were dirty rude staff

Passable

Liked: Breakfast was good.
Disliked: The foldout bed had dirty, smelly sheets.

other than the Pool not...

Liked: The room was nice and had lots of space, I love the location the staff was very helpful and I really like the fact that you could buy something to snack on the the little store. overall it was a wonderful stay.
Disliked: When I booked the room it said they had an indoor/outdoor pool. well when we got there the pool was closed I booked this room because of the pool for my grandkids. I wish they could have put that out before my booking so I could try another Hotel my babies was so disappointed. Next time list it Please