This hotel received an average rating because it is need of renovations. The wall paper was peeling in the bathroom. The rug had seen better days, and there was a small hole in the upholstery on the sofa. But, the layout of the hotel room was great. There was a small sitting area with a sofa, chair, desk, and TV. Then the bedroom was next with a door between the two rooms. There was another (smaller) TV in the bedroom. The room was clean and the staff was very friendly. The breakfast that was included was a full american breakfast cooked by a very nice older gentleman. The breakfast made the cost of the room a bargain. Would I stay again, yes! This was $50 cheaper than the hotel I usually stay. I hope renovations are planned in the near future. That would make this my hotel on every trip to Norfolk.

Liked: Very nice room layout/size; great breakfast.
Disliked: Hotel needs renovating.

Exceptional

Liked: Peaceful nice people great breakfast beautiful rooms
Disliked: I loved everything about it

Exceptional

Great

Liked: Everything was ok but I could not log into the wifi that sucks
Disliked: Wifi

Disliked: I found out on my second day there were ants. Good thing the only thing I lost was a purse

Liked: It was close to get into and the shuttle driver was ready at the requested time
Disliked: I was not happy with the heat/ac. The thermostat did not work.

I'll be back

Liked: For the most part - the stay was very enjoyable
Disliked: The bathroom was not clean nor were there towels, floor mats nor toilet tissue. The sink was also dirty. And only decaf coffee. However - the staff was quick to respond.

Exceptional

Nicest staff

Liked: Size was great - 2 room Suite was nice to have. Staff was excellent.
Disliked: A few maintenance items (shower rod pulling away from wall). bathroom light was outside door - odd spot.

Superb