Quality Suites Lake Wright Norfolk Airport

This hotel received an average rating because it is need of renovations. The wall paper was peeling in the bathroom. The rug had seen better days, and there was a small hole in the upholstery on the sofa. But, the layout of the hotel room was great. There was a small sitting area with a sofa, chair, desk, and TV. Then the bedroom was next with a door between the two rooms. There was another (smaller) TV in the bedroom. The room was clean and the staff was very friendly. The breakfast that was included was a full american breakfast cooked by a very nice older gentleman. The breakfast made the cost of the room a bargain. Would I stay again, yes! This was $50 cheaper than the hotel I usually stay. I hope renovations are planned in the near future. That would make this my hotel on every trip to Norfolk.

Liked: Very nice room layout/size; great breakfast.
Disliked: Hotel needs renovating.

enjoyable

Liked: the pool and breakfast
Disliked: the pools closed on mondays

Ok

Liked: Slight view
Disliked: Why in the world you guys holding my 50$ deposit idk but it’s been since June 12 and it’s weird but my bank say now it may take 30days but I’m letting you guys know anything after that I’ll be suing the both of you pay and suffering my kid has sickle cell and I have to pay for his medication and yall stopping me from doing so

Never going back

Liked: The proximity to the airport
Disliked: Would never return. Staff was unattentive and downright rude, when we called from the airport asking about the shuttle. Room was dirty and whole place smelled of weed. Food on the floor by the elevators, not cleaned ud for hours. Breakfast space was dirty and food options very limited. You need to book shuttle service 24 hours in advance, but it is not mentioned anywhere! There was nothing remotely “Quality” about this place.

It was alright

Liked: Close to everything
Disliked: The sofa bed still had soiled linen on it.

Poor

Liked: It was close to the airport
Disliked: The sofa bed needed thicker pad over the springs. They advertised shuttle service to the airport, but service was not available the day nor the time we needed the service. Advertised breakfast, but breakfast bags were not available to us for early flight that left before breakfast service was available

Pleasant

Liked: The room was clean
Disliked: The room was clean but didn't have the lights on properly.

Bad

Exceptional

Superb