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Quality Suites Convention Center -Hickory eef
Quality Suites Convention Center -Hickory, 1125 13th Avenue Drive Southeast, Hickory, NC | Area: Hickory - Conover
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HOTEL RATING: 
VERY GOOD
4 out of 5 (141 Ratings)
3.1 miles from Hickory centre
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Hotel Description
Suites with microwaves and mini-fridges a free breakfast buffet and an outdoor pool make for a convenient stay at Quality Suites Convention Center near dining and the freeway. This red-brick hotel offers 116 suites on two floors. Each room comes with free Wi-Fi a microwave mini-fridge coffeemaker sofa bed ironing facilities and a hairdryer. Some rooms also have jetted tubs. Fuel up for the day ahead with a free hot breakfast and fresh coffee available in the lobby. On Tuesdays and Wednesdays come home to a happy hour. Work those abs in the on-site fitness room and in the summer spend a lazy afternoon by the outdoor pool. A guest laundry facility is available. Parking is free. A block off I-40 this hotel is surrounded by restaurants. Shop at Valley Hills Mall two blocks south or get your hands on a locally designed and produced furniture piece at the Hickory Furniture Mart two blocks east. Hear the engines roar at Hickory Motor Speedway the birthplace of NASCAR three miles away or rev up your boat's engine at Lake Hickory 20 minutes north. Charlotte/Douglas International Airport is 52 miles away.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
r
Pets Allowed
x
Free Breakfast
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Free Parking
` Pets Allowed
` Swimming Pool
` Meeting/Banquet Facilities
` Parking
` Air Conditioning
` Internet services
` WiFi
` On-site parking
` Private parking
` WiFi everywhere
` WiFi available in all areas

Quality Suites Convention Center -Hickory Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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5

Exceptional - 5 out of 5

La'taya Sun, 16 February 2020

Exceptional

3.6

Good - 3.5 out of 5

Priscilla Sun, 16 February 2020

Good

Liked: Was a great location near restaurant and shopping
Disliked: 2/5 just now on Google I booked 2 rooms on 2/15/2020, non-smoking rooms. I was awaken at around 11:20 by the smell of cigarette smoke, my daughter was in the next room beside me. We had room 216 & 214. She put a towel at the base of the door in hopes of the smoke not lingering into her room as my grand baby was sleeping. My husband called down to the front desk to report this and the guy first of all asked what time did we check in? And why were we just calling at this time of night. We again told him that the smell of smoked awaken us. He didn?t say I?m sorry for the inconvenience or anything. He acted as though we were bothering him, he was rude and very unprofessional,. We told him we would just call the home office and his response was ?Go Ahead then? and abruptly hung up. Needles to say I was up most of the night after that. If this is the type person that represents your customer service then he is really about to tear down your business. I feel that I am the customer and when I pay money for a service that I should at least feel as though I matter. I have stayed here before and the service was great ,but whoever was working last night helped me to make a decision not to ever stay again. Trip typeFamily Rooms5.0Service1.0Location5.0

3.4

Pleasant - 3.4 out of 5

Karen Sat, 15 February 2020

Pleasant

3.6

Good - 3.5 out of 5

Terri Tue, 11 February 2020

Good

3.5

Good - 3.5 out of 5

Tyler Tue, 4 February 2020

Good

5

Exceptional - 5 out of 5

John Thu, 30 January 2020

Exceptional

Liked: Nothing wrong
Disliked: Everything was good nothing wrong

3.5

Good - 3.5 out of 5

Angelica Wed, 22 January 2020

Over all great stat

Liked: Location
Disliked: Need to be updated and the room next door smoked and you could smell it

4

Very Good - 4 out of 5

Stanley Wed, 22 January 2020

Very good

Disliked: Nice staying in Quality Inn.

1

Poor - 1 out of 5

Melanie Tue, 21 January 2020

Patched up holes, broken key...

Liked: The breakfast was awesome. My son was super excited to see that they had grits, sausage biscuits/gravy and homefries on the bar in addition to the typical waffles, eggs and pastries. The guy who was running breakfast service was on top of it! The breakfast area was packed yet he still managed it make sure the food never ran out & every table was wiped down and clean as soon as someone left the spot. I also noticed that he made an effort to say good morning to every guest that walked into the breakfast area. I'll be honest, breakfast isn't normally one of the aspects of a hotel that I pay much attn to but his service was definitely the best part of our stay & the property. They also had super comfy beds which is always a big plus. The beds were the only part of the hotel that seemed up to par with the revamped Choice Hotels brand.
Disliked: The hotel was very old. I purposefully booked a hotel that had indoor access to rooms as I was traveling by myself with my 9-yo son. Upon checkin they informed me that the only rooms available were exterior access. The room keycards had to be reprogrammed twice due to the reader going out (not fun when your trying to enter your room for 5-10min each time.) - we were even approached by someone asking to borrow $1 while trying to enter our room on Sunday afternoon. From the inside, you could see a 1/4" crack between the door and the wall which allowed cold air to stream in - thankfully the beds were across the room so it didn't affect us when going to bed. There were holes that had been patched in the bathroom wall but were left unpainted.. I guess those took away from noticing the dead bug smushed in the emergency exit sign on the back of the bathroom door

2

Disappointing - 2 out of 5

Anonymous Mon, 20 January 2020

Personally will not stay again.

Liked: The lady at the front at check in was nice.
Disliked: Because the room wasn't completely clean and the sheer curtain was tore and I had to close the larger curtain for when my visitor came. Then they charged $30 to my card for the already torn curtain so I'm waiting on the manager to fix this. The maid service should have noticed it was like that when they cleaned before my reservation. It looked as if it had been that way a while. I will go all the way to the corporate level for this because I am a property manager and I would never do anything like that in my travel. Also the nightly rate charged twice. I called and they said that its a hold fee for booking but I didn't have that on there until I paid. Also neighbors upstairs and next to me fought in the middle of the night.

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Quality Suites Convention Center -Hickory 1125 13th Avenue Drive Southeast, Hickory, NC