Quality Suites Burleson

Exceptional

Need a better maintenance man

Liked: Breakfast needs more variety, fresh brewed coffee not the instant coffee in a machine
Disliked: The AC unit was not installed correctly, could not really get up with the room, the temperature never really got cool till late at night,

If you want to make...

Liked: Nothing room was dirty on arrival food from previous was under the bed and in the sofa bed as well refrigerator was beyond frozen light broken and tub and bathtub leaking
Disliked: Everything especially the rude front desk reps who try and steal your money and try to tell you to contact booking. Com that it is them taking double the money when it clearly isn’t not only did that happen to me and my family but four other families came forward all with the same issue and all around 400 - 600 dollars from the same staff member name Jessica and than the hotel makes you leave by the cops and embarrasses you

It was not what I...

Liked: Breakfast was good except the sausage. They looked undercooked. The waffles were the best.
Disliked: The first day we arrived one of the lights was out in the room. The same night there was a leak in the roof. We had to put a trash can under the leak. I also had to dust the tables. I later found that someone tried to use my card 5 or 6 times that day with different charges. My debt card had to be frozen. Thank God.

Passable

Not satisfied for the amount...

Liked: the ladies at the front desk were very friendly and did their best to make the stay as comfortable they could. However, I would not choose to stay there again.
Disliked: Room was ok However, the bathroom was a different story. It was not as cleaned properly. The vent had rust on it. Housekeeping is pretty much non existent on the weekends. In contrast,

Good

Exceptional

Superb

Liked: Wasn't much I didn't like. But the staff there are fantastic. The rates of the room were a steal. I unfortunately was unable to ever make the complimentary breakfast ,so I can't speak on that. Was only able to enjoy the pool & jacuzzi once but the indoor pool tends to pull even locals in with kids year round. There are a few minor upkeeping things needing to be addressed. But will most definitely be staying with them again. I feel that "Usha and Andy at the front desk earned some (at a boys)!!Oh the is an excellent Mexican restaurant right next door.I hope this helps in your decision for whatever Hotel,Motel or Resort u are looking into staying at.
Disliked: They need more insulation between the rooms. And no statement as to no housekeeping on Sundays. Ensuring all phones provided in rooms are in Woking order