Name: Quality Inn
Address: 300 E. Whitestone Boulevard, Cedar Park, TX
Telephone: (888) 420-1657

Liked: Everything was great. Most comfortable bed I have ever slept in.

Exceptional

Liked: Conveniently located
Disliked: The shower water was very hot

The hotel is warm. In...

Disliked: When I booked the room, the description said 1 king, 2 queens and a twin. Upon arrival, I find out it’s just two queens. I should have known that was too good to be true.

A somewhat comfortable stay that...

Liked: It wasn't as bad as I imagined from some reviews so I was happy that I didn't have to move to another hotel. I was initially put off by the grumpy night clerk but Gustavo, the morning desk clerk was somewhat redeeming. He was quite pleasant to work with and we actually extended our stay an additional night.
Disliked: The night clerk, while efficient was unfriendly and overcharged me from the quoted amount on booking.com. the grumpy clerk overcharged for one of the rooms for the 2nd night. I now have to battle you for refund as the blame keeps being foisted everywhere but where it belongs.Also, I attempted to change my reservation from two nights to one and was told I couldn't, because of the booking promo, only the cost for the 1st night stay still would have been the same amount, even without a 2nd night stay.People like to travel with good vibes at the places they stay. When you are less than accommodating, it casts a shadow on the stay and the person's trip as a whole.The blanket had an unsightly stain and the exposed mattress (rm 105) was even worse, perhaps a good cleaning and a mattress cover is in order, so it doesn't feel like you're sleeping in a sleazy motel.The vacuum cleaner is dangerously loud, I'm sure more decibels than the average ear should be exposed to.Last, it is a poor business model to disable key cards on the day of check-out. Checkout is at 11:00am yet the cards had been disabled before 9:00am. People give ratings and reviews that others actually read to determine what decisions they make. If I had to choose again, I would be willing to try another hotel since there were more negatives about this stay.

Passable

Exceptional

Good

Superb

Pleasant

Liked: It is really good and had some options where you should focus some more veg items for the veggie lovers
Disliked: The moment we entered the room it didn’t smell pleasant. Tv remote was not working and went to front desk for batteries or another they didn’t had both

You have wonderful staff. Thank...

Liked: The breakfast was decent. It was hard to watch a male guest push a family out of the way on Sunday morning, but that isn't the hotels fault. The staff was the best part of the visit. Very kind and helpful!
Disliked: Not sure what it was but about 3 a.m on both Saturday and Sunday mornings, woke with itchy eyes and a bad smell. Very allergic to cigarette, vaping, etc. smoke, so assume that someone was smoking near the entry way or perhaps in the stairwell next to Room #107.