Quality Inn West Springfield Guest Reviews
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2.9 miles from West Springfield centre |
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Mary Tue, 26 September 2023
Good enough
Liked: Bed was comfortable
Disliked: Room furnishings were outdated and tacky. Bathroom door only latched if you slammed it shut. Door to outside balcony was broken.
Jennifer Tue, 26 September 2023
Dirty, broken, and smells
Liked: Nothing
Disliked: Terrible experience. Third floor room hallway smells of Marijuana. Mold in shower, missing tiles in bathroom ceiling, bathroom door handle broken so door would not stay closed, end table and desk edges all chipped up. Windows all had broken seals and clouded up, coffee cup stains on side table, almonds all over floor, and first floor housing people as permanent residents
Stephen Mon, 25 September 2023
It was a pleasant stay...
Liked: The breakfast was very nice and a good way to start the day. Was pleased with the location being so close to the Big E (only a few minutes down the road).
Disliked: The overall property seemed to be lacking in maintenance. The room itself was clean but there were aspects of the hotel that could use some work. There are no negatives about the facility that impacted our trip however. It was still very pleasant.
Gail Mon, 25 September 2023
Superb
Anonymous Sun, 24 September 2023
Very good
Evan Sun, 24 September 2023
Absolutely suitable for what I...
Liked: It was suitable for my needs, which was for a 1 night stay during a long drive. I did appreciate the help from a staff member to get my TV working -
Disliked: Nothing in particular, people should be aware that the neighborhood is a bit rough
Cabrera Sat, 23 September 2023
Superb
Anonymous Sat, 23 September 2023
Great value for money, really...
Liked: Had swimming pool and gym, and even at that low cost, breakfast was included
Disliked: Our first room had a definite dog smell so we asked to be moved which we were and no problem with the second room
Tanya Fri, 22 September 2023
We will definitely be back...
Liked: Location was great and near the highway and Big E. Staff was fabulous, especially Maria at the check in desk. Room was clean and comfortable.
Disliked: Furniture was shabby.
Robert Fri, 22 September 2023
Exceptional