Quality Inn University Guest Reviews
Write a review
Write a review
Megan Mon, 21 July 2025
Very good
Liked: N/A
Disliked: N/A
Lane Mon, 21 July 2025
Get what you pay for.
Liked: It was cost effective. Bed was comfortable.
Disliked: Our room smelled every time someone flushed a toilet. AC regulator was busted so we had barely any AC and it was hot in the room all weekend.
Courtney Mon, 21 July 2025
Exceptional
Anonymous Fri, 18 July 2025
Very good
Mikey Tue, 15 July 2025
Superb
Annegret Mon, 14 July 2025
Very good
Liked: The stay was great!
Disliked: I tried to contact booking.comTo let them know we had to leave the 12th instead of the 13th , but couldn't get a hold of anyone anywhere.I might use a different booking company next time Sad. I've been pretty loyal to booking.com, but after this it might be time to move to a different company unless I'm able to get some kind of refund...Let me know, thanks, Annegret Stolz
Cacy Fri, 11 July 2025
I did not even stay...
Liked: only the location
Disliked: nothing, it was filthy, sheets dirty, cigarette holes in the sheets and smelly
Hernandez Thu, 10 July 2025
Pleasant
Liked: It was ok it did the job and the nicest thing was the area they had a big pool.
Disliked: It was ok it did the job but would been more comfortable and nice if once entering the room you could tell it wasn't cleaned properly and had old stained up sheets on the bedding which wasn't a good feeling to sleep on.
Anonymous Tue, 8 July 2025
Very displeased very dissatisfied very...
Liked: Quality Inn University Staff Members - theft of Funds, double triple tapping a disabled Individuals Account, illegally, deliberately, put guest on do not rent list without a Legitimate reason after reserving room for approximate Three or four days. Quality inn University, et al., $50. Promotions for booking room for 2 days or more are fraudulent due to: Front desk Supervisor: Emma and Ceo Manager Tom. Never received $50 gift card or able to purchase room on approximate - 7/4/2025. Purchased 2 nights In duration. room 146 was booked online for $74. plus $50 Deposit. taxes, fees, are Included, which brings total of $136.15. Overly charged homeless disabled Individual $150., More than Once. Made several complaints regarding hotel motel Issues. Staff was very uncompliant. and negligent to the needs of a homeless disabled U.S. citizen. Which plays into pre-existing disabilities. Guest is totally disabled. (ADA) Americans with disability Act. Please show no deliberate Indifference. 42 usc sec. 1983. Seems like Staff working seem to be squatters in nature. Staff workers using Terroristic Acts against U.S. Citizens on American Soil while operating in the United States. Thorough Investigation is needed when it comes to the conduct of employees working at Quality Inn University on Grand River Lansing MI.. Compensation is needed on the basis of. Quality Inn University, et al liable to sue. Reach out Immediately regarding: Offenses committed against vulnerable adults, et al... Camera footage, hotel invoice receipts, et al, will show proof that Guest was very compliant. Thank you for taking time to read and hear concerns. Your response is greatly needed moving forward. getting back on track as hotel staff and guest relationship. Was never put on a do not rent list ever before. This is defamation of character. Libel(slander). No deliberate indifference please.
Disliked: Most All Stay Fraudulent Acts, overcharging, theft of funds, squatters, defamation libel(slander), false advertising, causing pre-existing disabilities, et al...
Sherri Mon, 7 July 2025
Good
Liked: Didn't have