Quality Inn Tulsa-Downtown West Guest Reviews
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Kelly, Wichita, visiting BOK Center
Disliked: We arrived after 3. The room wasn't even clean when we walked in. Went to talk to the front desk and one of the cleaning ladies was asked to clean the room. She made a comment and said no to the front clerk in front of me. The front clerk did get us changed to a different room that was clean. So glad we were only staying one night.
Chris, Tulsa
Liked: The concert was very good.
Disliked: Check in was at 3pm. So arriving at 7 pm you would think the room you booked a week ahead of time would be ready. Not the case here. We were asked to leave our personal items behind the desk while they tried to get our room cleaned. I told the lady at the desk that was not an option. We had a cab waiting to take my wife and I to the Bruno Mars concert. A special night that was five months in the planning. We were down graded to a small room with a queen bed. We were offered zero compensation for our inconvenience. Paid the full price for a room that we did not get.
Kristy, Tulsa, visiting BOK Center
Perfect spot to stay for an event downtown if taking a cab - $10 to the BOK; nice staff, clean room and comfortable bed!
Liked: Great location! Clean and comfortable.
Ochoa Mon, 16 June 2025
Good
Liked: Your service was cool
Disliked: The Air conditioner was leaking all night had to a waste bucket
Sonja Thu, 22 May 2025
Passable
Liked: It was clean. Towels were clean. Work very friendly.
Disliked: They didn't clean my room the next day. I had to literally go downstairs to get set of towels for two adults and toilet paper.
Anonymous Wed, 21 May 2025
Bad
Disliked: My room was dirty i still haven’t received a refund
Hannah Tue, 20 May 2025
Perfect for a short trip
Liked: The room was comfortable and perfect for what I was needing. The staff were friendly and the place was decently clean.
Disliked: The area isn’t the best, given there is a higher homeless population around the hotel. You can also tell that it has been renovated and is an older place. There were some spots that weren’t the cleanest.
R Tue, 6 May 2025
Pleasant
Rachelle Fri, 2 May 2025
It was terrible
Liked: The front desk guy was friendly.
Disliked: There were trash bags, beer bottles and other trash in the hallways. The room had an air freshener that overpowered the space and I'm sure it was to cover up the bad smell. The furniture was broken and there was a beer bottle in the trash in room. I think someone was hanging out watching tv before we came in. The tv was on a movie channel. Everything was dirty and it was just gross. There were a lot people moping around outside and we were concerned about the safety of our car. I would have left but it was late and we were too tired to find something else.
Tommy Sun, 27 April 2025
Very good
Kylie Mon, 7 April 2025
Go somewhere else!!
Liked: NOTHING!
Disliked: It was disgusting. The room was dirty. There was gum on the floor, candy or gummies on the desk, mouse droppings in the bathroom light, the ceiling was caving in from water damage, the lamp didn’t work, there was left over beer in the fridge, the air vents were molded, hotel staff had friends just hanging out in the lobby talking about fights they have been in, only for one station in the tv. The hall way where our room was completely dark. The hotel reaked of weed but other than that … the concert we went to was great!
Naomi Mon, 31 March 2025
Superb
Shawna Sun, 30 March 2025
Very poor
Liked: Toilet was backing up, chair was ripped, curtains couldn't close, pool closed , breakfast was nasty didn't looked cooked,staff lived at motel was not worth my money will not go back