Disliked: We arrived after 3. The room wasn't even clean when we walked in. Went to talk to the front desk and one of the cleaning ladies was asked to clean the room. She made a comment and said no to the front clerk in front of me. The front clerk did get us changed to a different room that was clean. So glad we were only staying one night.

Liked: The concert was very good.
Disliked: Check in was at 3pm. So arriving at 7 pm you would think the room you booked a week ahead of time would be ready. Not the case here. We were asked to leave our personal items behind the desk while they tried to get our room cleaned. I told the lady at the desk that was not an option. We had a cab waiting to take my wife and I to the Bruno Mars concert. A special night that was five months in the planning. We were down graded to a small room with a queen bed. We were offered zero compensation for our inconvenience. Paid the full price for a room that we did not get.

Perfect spot to stay for an event downtown if taking a cab - $10 to the BOK; nice staff, clean room and comfortable bed!

Liked: Great location! Clean and comfortable.

Excellent, relaxing, friendly stay!

Liked: We loved our stay here!! Best place we've stayed at in a long time! Taylor checked us in and was beyond helpful, going above and beyond expectations! The facility was well maintained, we loved our room, everyone was super friendly! We did not eat the breakfast, but it definitely smelled great! We are already discussing our next stay!! Thank you!
Disliked: Nothing

Perfect

Liked: The facility was close to our activity and was perfect for our needs. The staff was excellent and helpful.
Disliked: It was not really a problem but the hotel faces the highway not the approaching street.

Exceptional

We would stay there again,...

Liked: The bed was really comfortable. The milk at breakfast was curdled even though the date was within perimeters. The rest of the breakfast items were good.
Disliked: A couple of extra towels per room. Yours are really small and one per person is not enough, especially when I want one for my hair and one for my body.

Never stay here again!!

Liked: Location to the venue we came for. Staff were friendly
Disliked: The room was not clean....no shower curtain or plug for bathtub...towels were so small you would need 2 to dry off and that?s all you got. Room had a really musty smell.

Run down but at least...

Liked: The beds were clean
Disliked: The staff never did my wake up call either day. The gym was pretty busted up. The door lock was coming off the wall. The frame of the window was sort of broken when I got there.

Very poor

Good

Enjoyed our stay!

Liked: Location was awesome for access to downtown events and The Gathering Place. Bed was comfortable and temperature good. Had a microwave & frig as well.
Disliked: The only downside was neither of the faucets in room 112 did not work. My husband finally got the bathtub faucet on, but it got so hot when i was in there I had to jump out to keep from being scalded as I couldn't adjust it. The sink faucet would not allow you to run cold water ... had to rinse after brushing with hot water.