Disliked: We arrived after 3. The room wasn't even clean when we walked in. Went to talk to the front desk and one of the cleaning ladies was asked to clean the room. She made a comment and said no to the front clerk in front of me. The front clerk did get us changed to a different room that was clean. So glad we were only staying one night.

Liked: The concert was very good.
Disliked: Check in was at 3pm. So arriving at 7 pm you would think the room you booked a week ahead of time would be ready. Not the case here. We were asked to leave our personal items behind the desk while they tried to get our room cleaned. I told the lady at the desk that was not an option. We had a cab waiting to take my wife and I to the Bruno Mars concert. A special night that was five months in the planning. We were down graded to a small room with a queen bed. We were offered zero compensation for our inconvenience. Paid the full price for a room that we did not get.

Perfect spot to stay for an event downtown if taking a cab - $10 to the BOK; nice staff, clean room and comfortable bed!

Liked: Great location! Clean and comfortable.

Great hotel and staff! Super...

Liked: I travel a lot with my grandchildren so cleanliness is important to me! The rooms and hotel were super clean! Even the carpets in the room! No black socks or feet! It sits next to a Braums, McDonalds and QT.
Disliked: There was a mix up with my room. I booked a jacuzzi king suite, the pictures for the room showed a jacuzzi tub. Because of my experience in the past with other hotels I called to confirm I was actually booking a jacuzzi room. Katonya said yes. Long story shory when we got there no jacuzzi room. However Rhonda was understanding and fixed it. Even though we didnt get the jacuzzi room the first day she moved us the 2nd day. It was really a pain to move going from 2nd to 4th floor with 2 kids and all of our things but we managed and the room was amazing!! She even compensated a little for the trouble. Great customer service. But they need to fix the photos and descriptions on booking.com. Breakfast was not the highlight. Just eggs and biscuits and gravy ..if thats for you great but I am not a fan. There were waffles but you have to make your own and there was no help to show you how to use. But this wouldnt keep me away.

Exceptional

Wonderful weekend getaway

Liked: The property was clean and the staff was friendly.

Very good

Liked: Really comfortable bed and good location.
Disliked: Hotel set up is odd and the shower wasn?t draining.

Good

Good

Pretty nice place to stay.

Liked: The breakfast was included and there were several choices. The lady that helped me when I checked in was very friendly.
Disliked: The shower could have been cleaned a little better in the corners. The paint by the tub was peeling off too.

Good

Exceptional