Quality Inn Thornburg Guest Reviews
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5.8 miles from Woodford centre |
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Jode Tue, 19 March 2024
There needs to be a...
Liked: The hotel did not have the room available that I booked. I booked a king-size smoking ..they don't have any king size or smoking room. The rudely cancelled my reservation and would not issue a refund or even print out a cancellation I used booking.com to book a room at the Best Western Plus next door. The experience at the quality inn was horrible.
Disliked: I would expect a room available or a refund. They should not advertise rooms that they just don't have. I tried to contact booking.com immediately but the us 888 number went to a voice mail in hong kong that was in a loop and kept asking for my name then hung up...tried also to contact you online but I could not send because it says my email address was invalid.
Jason Mon, 11 March 2024
Dirty room condom in trash...
Grace Mon, 4 March 2024
TERRIBLY DISGUSTING!!!!!!!!! I left a...
Liked: Nothing
Disliked: I didn’t feel safe the door on the room. Looked like someone tried to break in before the handle was shaky. The bedding wasn’t clean the bathtub was nasty. There was black mold or mildew in the bathroom. I had to ask the staff for some disinfectant, clean bed linen, and clean towels. The towels that were in the room were used meaning someone wiped their hands, or something on it . It was a light shade of dirt. The towels look tan and they remained folded up on the rack! The bed linen looked dingy, slight spots on it The room Looked as if someone just checked out after being there for a while and without the room being cleaned. There were unidentifiable stains on the walls, and door, in the room had a nasty musty stench to it. My daughter and I took the disinfectant and washed the walls in the entire room including the door and in the bathroom, the tub, the sink, the toilet, the floor I told the front desk I needed the disinfected to clean the bathroom. It was nasty. The room was yucky. I was not even offered half of my money back.
Lisa Sun, 3 March 2024
Would stay again but ask...
Liked: Location! Staff was pleasant
Disliked: Our bathroom smelled VERY strongly of weed. Really needs deodorizing! We left the door closed and fan on and it was tolerable but the bathroom itself stunk! That for us was really the only bad thing. Price was reasonable, location was great, staff was polite.
Fiorella Wed, 28 February 2024
Sleep in your car instead
Liked: This was literally the most filthy, most dirty room I’ve ever stayed in. From the fact that the door did not close completely, to cigarette stench permeating every inches of the room, to dirt everywhere. Broken lamp shades. Holes in the wall, actual duct tape on the wall.
Disliked: We got a room that we literally stayed up all night with our allergies screaming because of the coverage stench. Burn marks on the walls. Holes. Dirty. Terrible.
Tonya Mon, 26 February 2024
I will NOTbe staying at...
Liked: It was quiet and the continental breakfast was ok.
Disliked: The room could have been cleaned better. There was dead roach on the bathroom floor. There was an empty baby formula can under the air conditioning unit and there were cobwebs with dead spiders over the bathroom mirror. All the hotel clerk did was apologize and say he will speak to the housekeeping staff. Luckily we were only staying for one night and we had just driven 3 hours to get there so we just kept our room for the night. Will not be staying there again. I have included a picture of the dead roach and the note on the mirror is a complete lie😠
Ernest Sun, 28 January 2024
Very good
Katherine Fri, 5 January 2024
Liked: I needed a budget overnight stay in this area which has fairly limited options. Quality Inn Thornburg met the criteria. Was clean, comfortable, convenient, and had more amenities than I expected. Staff was pleasant and helpful. Free breakfast a bonus!
Michael Sat, 25 November 2023
This guest did not leave comments about this hotel.
Michael Sat, 25 November 2023
This guest did not leave comments about this hotel.