Quality Inn & Suites Guest Reviews
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|0.7 miles from Cartersville centre|
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Vinson Sun, 18 July 2021
Liked: Staff was accommodating to get the two beds we needed. The inside of the room was much nicer than the outside appeared. Beds were comfortable and room had a refrigerator and microwave. It was a pet friendly hotel and rather quiet.
Disliked: As advertised on the website, I booked a room with a king sized bed and a sofa with a pull out bed. I checked in and went to the room to find only a king sized bed and no sofa. My two little boys usually sleep in the pull-out. I went back to the office and the guy checking me in was able to give me a room with two queen beds. He said they actually don't have any rooms like I requested and that the website was misleading. The outside of the hotel could use some upgrading, but the inside was quite nice and comfortable. The shower head was unusually set very low. My husband is average height of 5'10" and he had to lean down to get his head under the shower head.
Amy Thu, 15 July 2021
Margie Tue, 13 July 2021
We look for another place...
Liked: The staff was very friendly
Disliked: The mold and sewage issues
David Tue, 13 July 2021
Matthew Tue, 13 July 2021
Liked: Price and Location
Disliked: Tub was not clean. Half wall in room was loose from the connecting wall. Hot water handle did not work had to repair myself. We stayed for 5 days and room was never cleaned or replacement towels brought.
Raymond Sun, 4 July 2021
Liked: The staff were very friendly and helpful , room was clean and comfortable , I'd remained the Quality Inn to friends and family
Disliked: Tiles in bath behind toilet coming off the wall !
Anonymous Sun, 4 July 2021
Liked: Location met our needs.Ladies at the front desk were very friendly and gave us what we needed. Please get these people more housekeeping help.Also, the pool was very nice and clean.
Disliked: Understaffed in housekeeping. Had to ask for towels and for the room to be cleaned. Front desk was very nice and helpful. Also there was an odor of a sulphur smell on our last night, which made it hard to sleep. Also killed one roach on the curtain.
Boudreaux Mon, 28 June 2021
Russell Mon, 28 June 2021
Susan Sun, 27 June 2021
FINE FOR ONE NIGHT..
Liked: location ok, staff at arrival were great! breakfast was ok. waffles available is good
Disliked: QUALITY OF ROOM WAS NOT GREAT. WHOLE HOTEL NEEDS SOME SERIOUS UPGRADES.ROOMS NEAR OURS HAD BASKETBALL TEAMS. I HAD TO CALL AT 12:30 AM FOR NOISE IN PARKING LOT OUTSIDE OUR ROOM.