Quality Inn & Suites

Disappointing

Everything was ok...breakfast was horrible...

Very poor

Liked: Location was great!
Disliked: The staff were nice, and the location is good. It’s right off Highway 64, only about 11 minutes from Holiday World, with several fast-food restaurants and a CVS within walking distance.However, there was an ant problem in our room—not just a few here and there, but quite a bit. The phone in the room did not work at all. It had no dial tone, and there wasn’t even a telephone cord attached.The sheets seemed clean, but there were old stains on them. Breakfast was decent—the eggs were good—but for those who like ketchup or hot sauce, bring your own, as none was provided in the breakfast room.The back door on the first floor that leads out to the parking lot had a trash can overflowing with garbage. It smelled sour, with a perfume-like scent sprayed to cover it, which made the smell even worse. There were cigarette butts everywhere at this entrance. Before noticing this, many families (including mine) used the back way because it was very convenient for reaching the second floor.The coffee maker in our room did not work. Also, make sure to ask about the daily safe fee at checkout—it wasn’t mentioned to us, and my husband only noticed it when reading the paperwork at check-in. This fee can easily be missed, especially when traveling hours away with a car full of kids.The price was good, and we only stayed two days. Despite the issues, I would stay here again on our next visit.

Not the best option but...

Liked: The location was great (right off the highway) as were the staff who were helpful with anything we needed. They switched our room when we had an issue with the first. Gas stations and CVS are close by and if you drive a bit further into town there are nice local restaurants if you don’t want the fast food choices near the hotel.
Disliked: Our first room was directly under a leaking AC unit that was damaging the entire left side of the building inside and out (appears to have been going on for some time). Streaks of rusty water ran down the side of the hotel facing the road and the walls/windowsills were flaking from the constant drip going into the room. This caused the it to mildew and mold so badly that the smell crept under the door from the hallway. The sheets were wet with so much moisture. On the other end of the building, the pool was SO chlorinated it burned your eyes just walking into the room and yet it was still dirty. There was also not enough breakfast food to accommodate the amount of guests checked in nor was the room big enough and a line formed out into the entryway.

Not. Happy. Not at all....

Liked: There was a bed
Disliked: No where to park!!!!! Not one parking spot!!! Got here after hours of driving tired a heck and can’t get to our room because I had no where for my car!!!!!!Then when we just made a spot and got In of course the tv is broke .

Would not come here again

Liked: Nothing it was dirty my sheets were disgusting and filthy. The room smelled. Horrible

Pleasant

Not again.

Disliked: Tv and wifi didnt work.

My weekend stay!

Liked: The front desk and housekeeping staff are attentive and friendly. The man at front desk made check in super easy and quick. He was on top of things with plumbing issues..
Disliked: The room was really humid and musty from a leak in the AC unit because the carpet was super wet. The one comforter was stained, dirty. I had no TV while staying because it wasn't connecting it said and wi fi was the worst part of all. With all that said the rest of the room, the bathroom was clean. It was quiet, the rest of the hotel was nice, and the breakfast was good. There was a coffee maker in the room but no cups, coffee or condiments for it. The price was a bit too high for issues I had because the toilet wasn't properly working and for no TV and only wi fi for a few mins at a time, either I had to keep reconnecting or just wouldn't connect at all. Then of course the musty smell not so great. Just for price per night should not have had so many issues. Like I said the quiet, pleasant staff, the rest of the hotel being nice having breakfast was good. The location was perfect. It was my first full weekend off in 2 yrs so yes some things could have gone a bit smoother but my son and I made the best of our family trip, we came up from western KY(about an hour from Nashville)