Quality Inn & Suites Guest Reviews
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0.3 miles from Gorham centre |
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Lori B, Sabattus, visiting Santa's Village Jefferson Tue, 22 July 2014
It was clean and quiet. The only bad thing was they closed the indoor pool and hot tub and didn't say anything about it until I checked in. The restaurant they have right next to the motel was amazing. The food was wonderful, staff was wonderful and we got at 10% discount because we were staying at the hotel. We would use the hotel again.
Liked: The restaurant was the best part of the stay!
Karen Wed, 10 April 2024
Owners should put some money...
Liked: The staffLocation
Disliked: First floor room was very noisy. Staff moved us to second floor.Facilities very worn and needs painting and repairs. Paint was peeling, problems with tub and toilet. Comforter was stained.Breakfast was not good. Donuts dry, not much to choose from.
Kristi Fri, 5 April 2024
Very good
James Tue, 26 March 2024
The staff was outstanding at...
Liked: Most suitable for kids ; sugary cereals, sunny D fruit like drink n waffles. For adults add granola or plain cereal, decaf coffee, bananas and real fruit juice. Liked the yogurt and apples….
Disliked: See breakfast.
Kelly Tue, 26 March 2024
Good
Alpana Mon, 18 March 2024
Passable
Thais Wed, 13 March 2024
Great location and rooms!
Liked: Great spacious rooms, huge heated pool with jacuzzi and sauna.
Disliked: Breakfast is continental, very few options of food and beverage. Tables were dirty, no one was attending to breakfast area.
Brian Mon, 11 March 2024
Quality Inn worked great for...
Liked: I needed a desk. They moved me to a room with a desk.
Pamela Mon, 26 February 2024
Truly disappointing / I will...
Liked: Unfortunately, the only part of our stay that was great was that the beds were comfortable and the showers had good water pressure.
Disliked: Where do I even start.. Following this review I will be putting a call into Quality Inn corporate, Booking.com AND the New Hampshire Board of Health because this hotel was GROSS! The first red flag was upon entering our building and being met with a FOUL smell of fryer oil and curry. That is a VERY distinct odor, and I knew someone was COOKING in the building! We reserved two rooms - The carpets in both were filthy from stains and needing to be vacuumed. One of the queen beds in one room had a LARGE YELLOW STAIN on it which we presumed to be urine, like what else could it be?! When we called the front desk, we had to bring the soiled comforter to the front desk ourselves to get a new one! There was a picture on the wall that was upside down, missing the glass and had a dent in the wall underneath it - Totally looked as if there had been violence in that room. The pool and hot tub area was the most disappointing part of our stay! That area looked NOTHING like the pictures seen on Booking.com. There were hardly any chairs / tables to put towels and belongings on, which I suppose is fine and well since we didn't stay long - As I entered the hot tub, I couldn't help but notice the water was gray-ish almost. Then once I was fully submerged, I noticed TONS of stuff floating that I can best describe as soap scum looking stuff! Honestly, I've been in many hot tubs and I have never been in one where there was stuff growing. I couldn't shower enough, I felt so dirty.Upon checking out, I voiced all my frustrations to the woman at the front desk. She was kind, so I didn't really let her have it the way that I am going to with Corporate. She had some very well-scripted responses for all of my complaints. She tried to tell me they just were renovated during COVID but honestly, there is NO way that is true! DO NOT STAY HERE!!!
Dbmiller Sat, 24 February 2024
Pleasant
Liked: Nice and clan room. Quick breakfast snack was nice. Good restaurants near by.
Denis Sun, 18 February 2024
Very practical to access restaurants...
Liked: The Waffles at Breakfast were excellent.
Disliked: Nothing in particular.