Quality Inn & Suites Guest Reviews
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Modern and laid-back, Quality Inn & Suites in Richfield offers a convenient home base for music fans catching shows in both Cleveland and Akron. Nestled just off the highway, this 3-star hotel is a short drive from major venues like Rocket Mortgage FieldHouse and Progressive Field, while still giving you the peace and quiet to unwind after the show. With free Wi-Fi, a cozy indoor pool, and comfy seating areas in every room, it’s a solid pick for concert-goers who want value and convenience.
Located about 18 miles from downtown Cleveland’s top venues, this hotel makes it easy to get to and from shows without staying in the hustle and bustle. The 24-hour front desk is a plus for late-night returns, and the quiet suburban setting is perfect for post-gig recovery. Free parking and easy highway access make it especially convenient for those driving in or ridesharing to events.
Start your morning right—even after a late night—with a buffet, continental, or American breakfast served onsite. While there’s no on-site restaurant for late-night meals, there are several casual dining spots and fast food options within a short drive. For something more local, nearby towns like Brecksville and Richfield offer sit-down restaurants and cozy pubs.
While this hotel doesn’t have its own bar or live music space, you’re within driving distance of some of the region’s top nightlife—from downtown Cleveland’s clubs and bars to Akron’s more laid-back lounges. Head back to the hotel for a quiet night or continue the celebration nearby.
Some guests note that the hotel is a bit older in style and could use minor updates. There’s no on-site restaurant for dinner or late-night snacks, so plan ahead if you get post-concert munchies. Also, while it's close to major roads, expect a drive to get to most concert venues.
Quality Inn & Suites is a smart, affordable choice for concert-goers who want peace, comfort, and easy access to the region’s music scene—without the downtown prices.
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Stacey Tue, 19 August 2025
Exceptional
Dazsha Mon, 18 August 2025
Very good
Liked: The free breakfast
Disliked: could have had more breakfast options as well as different coffee creamer like French vanilla..
Deborah Sat, 16 August 2025
Exceptional
Kreider Sat, 16 August 2025
Exceptional
Cathleen Thu, 14 August 2025
Okay place to stay but...
Liked: The staff was friendly and the hotel was conveniently located. The kids had fun in the pool and hot tub. The breakfast offerings were pretty good but I would have preferred bacon over the mushy sausage links.
Disliked: The hotel room itself was clean enough but the whole hotel is very run down and old. The windows of the rooms are very dingy/cloudy and need replacement. Overall, this hotel is okay but looks tired/worn out and needs renovations. For the price, I was expecting better. One of my clean towels had a very long black curly hair in it (picture attached). Definitely not mine. That was very gross.
Noguera Tue, 12 August 2025
Passable
Margaret Mon, 11 August 2025
Passable
Liked: The staff.
Disliked: It was not what was shown on the site page. You should update the photos. If I knew what it really was like, I would not have picked this place. To me that's false advertising.
Anonymous Sat, 9 August 2025
Bad
Liked: Every racist, and not accommodating
Disliked: Management was very unprofessional and rude and racist
Anonymous Tue, 5 August 2025
Disgusting hotel that was loud,...
Liked: This place was a dump. It is outdated. The pool is in an indoor atrium and the rooms are around the pool, which does not close until 11. The curtains are so short that they let in this bright blue light from the pool area. The sheets are polyester. There was blood on the desk chair and curtains. We didn’t want to touch anything and the man who checked us in actually called our room at 10:30pm! I had made a complaint about the noise at the pool that echoed into our rooms where we could not go to sleep. We left without breakfast because we couldn’t imagine eating anything that came from that disgusting hotel.
Disliked: This place was a dump. It is outdated. The pool is in an indoor atrium and the rooms are around the pool, which does not close until 11. The curtains are so short that they let in this bright blue light from the pool area. The sheets are polyester. There was blood on the desk chair and curtains. We didn’t want to touch anything and the man who checked us in actually called our room at 10:30pm! I had made a complaint about the noise at the pool that echoed into our rooms where we could not go to sleep. We left without breakfast because we couldn’t imagine eating anything that came from that disgusting hotel.
Anonymous Sat, 2 August 2025
Disappointing
Liked: Shawn, (spelling uncertain), he was very nice and helpful. Otherwise it served our purpose for 1 night.
Disliked: Stuff was old, towels hard and just wasn't comfortable.