Quality Inn & Suites West Chester Guest Reviews
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|1.9 miles from West Chester centre|
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Stephanie, West Chester Pennsylvania, visiting The Note West Chester Wed, 6 November 2013
Really enjoyed this hotel.
Liked: Bed was very comfortable.
Disliked: No negative reviews.
Denise, Butler Sun, 22 April 2012
Liked: Clean, attractive room; internet access; flat screen TV; pleasant employees.
Disliked: Stained carpet; inconsiderate loud people in nearby rooms; difficulty finding same entrance when leaving to find my car. Had to walk around the building.
Angely Tue, 19 March 2019
Kim Mon, 18 March 2019
Liked: Awesome staff
Luanne Mon, 11 March 2019
Easy and great staff.
Liked: Convenient and affordable. Very helpful staff. Quiet.
Disliked: Nothing really. The place could use a little updating but it's clean.
Capone Mon, 11 March 2019
John Sat, 9 March 2019
Nice, clean, updated
Liked: Very clean and new. Google maps said this was a Days Inn but I was happy it was much better.
Disliked: Everything was fine.
Marie Thu, 7 March 2019
Though my room was comfortable,...
Liked: The room was clean and comfortable. The breakfast was adequate though not exciting.
Disliked: The front desk staff was not helpful at either check-in OR checkout. I had trouble locating the hotel and called all 3 extensions for help. NOT ONE of the extensions was answered. Although I left my number for a call back, I NEVER received one! When I mentioned the difficulty in getting an answer to the check-in staff, the response was, "Well, I just came on and my manager just left." I was NOT impressed. When checking out, I had a long wait for the clerk to charge the patron in front of me. The clerk seemed confused by the program he was using. He was perplexed when the patron gave him cash and the clerk had to recount the change twice and still found that he had made a mistake and asked the patron for another $5! Though I might try another Quality Inn in the future, I will DEFINITELY NOT RETURN TO THIS ONE!
Samantha Thu, 7 March 2019
Anonymous Sun, 3 March 2019
Andy Fri, 1 March 2019
Ayesha Wed, 27 February 2019
Liked: The breakfast was very minimal and not well stocked for people who entered at 9:30 even though it was supposed to be open till 10am.
Disliked: There was a smell of weed in the corridors.