Quality Inn & Suites Tacoma Seattle

Bad

Disliked: It’s no longer a hotel, it’s a refugee camp which I didn’t know and I had to find another hotel room last minute and pay double

Bad

Liked: No
Disliked: So dirty and bad service

Will never stay there again.

Liked: It was quiet
Disliked: We weren't allowed to park our moving van on their lot, so we had to find alternate transportation to reach the property. The parking lot was filthy with waste left behind by guests. The hotel building sits behind an apartment complex. The hotel is not visible from the road, and can only be accessed through the apartment complex's secured gate.People smoked next to the hotel entrances and the smoke carried on to the halls and into rooms.There was no toilet paper holder for the toilet paper, so the roll sat behind, on top of the toilet tank;There weren't sufficient towels, and the exhaust fan did not work. The controls for the HVAC did not function, and one control knob was missing, so the heat could not be turned on -only the ac worked.The carpets were filthy; the chairs had cigarette burns; the breakfast area was filthy, and the food selection was non-existent; the attendant told us that they did not have napkins because management do not purchase them.The landscaping is not maintained.

Don't stay anywhere in the...

Liked: I didn't like anything about it
Disliked: Got a room that had not been cleaned and had a gun pulled on us.

Very odd experience

Liked: The staff was excellent and everything was very clean.
Disliked: The facilities are falling apart. It's in a horrible location. Breakfast consisted of waffles and yogurt. Very odd procedures for checking in. It is clear this hotel is struggling.

it was not as expected....

Liked: the breakfast options were good. I also enjoyed the staff at the front desk cause she was very helpful.
Disliked: the first room we received smelled like smoke. the door to the room was broken, so it felt unsafe. also the lineup at the front desk was totally understaffed. we had to wait over an hour to check in, and the lady that was working was new so i felt bad for her.

Good

Liked: room was nice breakfast was good and the staff were very friendly and helpful

i will never stay there...

Liked: nothing went well at that place at all
Disliked: Well when the staff are telling you not to go out after dark without a gun , the room next door had been broken into , the door to the room was broken off the hinges, and it was in the back of a very sketchy apartment complex in the worst part of town, i could see why you would need a gun and that is because of the rabble you had living in the apartments and the breakfast was not even close to what was advertised

Very good