Quality Inn & Suites Portage

Exceptional

Liked: The convenience to areas we needed to be. Staff was friendly and accommodations were Great.

Very good

Superb

Poor

Liked: The bed was comfortable, and the breakfast was good
Disliked: The room was filthy, the carpet wasn't swept, the air conditioner was full of dust and mold and we had to clean the room ourselves before we stayed. The sink and bathtub had hair and mold in them. We informed the staff and instead of offering to clean it they argued with us and gave us discount. Elevator didn't work and common areas were dirty.

DO NOT STAY HERE! VERY...

Liked: The front desk lady was very understanding and was more than happy to assist. After we looked at the room and decided not to stay there she issued our refund quickly and was very apologetic.
Disliked: When we pulled in there was people standing in the unloading area and wouldn't move. We pulled around to a parking spot. When we got into the lobby it smelled like bleach. Check in went ok. When we walked up the stairs it started smelling worse and worse. It was a very strong musty mildew smell. You could tell everything had been painted recently due to the fact that they paint over EVERYTHING. Light fixtures had paint on everything except the bulbs. The glass to the fire extinguisher case was poorly taped causing there to paint on it. Once in the room it had the same smell as the hallway. The A/C once turned on had an entirely different funky smell. The bathroom tile was dirty. The was blood on the wall from what was hopefully a shaving accident. The TV had unknown particles and specks all over it. There was a drill bit in the coffee ingredients basket. A random sticker on the dresser. Mirror in the bathroom had stuff all over it. Ceiling had water spots. If you are looking for a hotel that is dont ask dont tell then this is it. We spent all of maybe 10 mints on the property and felt dirty. We paid an extra $80 per night to stay at the Days Inn 10 minutes down the road. The Days Inn is a 5 star Ritz compare to the Quality Inn.

July 2025 Stay

Liked: The price was much better than most places.
Disliked: For the price, I was not expecting anything great but it could have been better. It needs an update. The breakfast wasn't very good. Rooms had a musty smell and the sheets almost felt damp.

Very comfortable, quiet, easy access.

Liked: Breakfast was good. Coffee was excellent.
Disliked: no problems at all.

Won't return

Liked: Horrible
Disliked: Water didn't work properly, bed was uncomfortable, breakfast was terrible

Superb