Quality Inn & Suites Plattsburgh

Never Again

Disliked: I had booked two rooms. They were not together, the towels in the room had stains on them, and the room had a bad odor. The breakfast wasn't good.

Exceptional

Will no be going back

Liked: Nothing.
Disliked: The bed was way too soft and the sheets kept sliding off. The shower leaked everywhere in the bathroom and had mold growing on the ceiling. There were dead bugs all over the room.

More like a half-way house...

Liked: The staff was friendly and helpful. Breakfast was good and fully stocked during the alotyed time.
Disliked: There were stains in the carpet and bedding. The whole place smelled like Marijuana the entire time we were there, even though it was supposed to be smoke-free. There were clear signs that no smoking was allowed within 25 feet of any entrance, but people were smoking right in front of the doors.The pool area looks nothing like the picture. It was dingy and dirty. The bathroom was disgusting. We were very disappointed with our stay. We were there for college drop-off, and since a lot of others were too, all the hotels were booked, so we couldn't go anywhere else.

Comfortable and clean

Liked: Room was comfortable and clean (and appeared recently renovated). Peter at the desk was efficient and pleasant. Breakfast was standard foods with nice staff. Overall a perfectly good place to stay.

Poor

Bad

Very poor

Disliked: We were attending a burial, we called a week in advance for a cot as my mother in law was thinking of joining. No cots available so the moved us to a room with a sofa...no sofa. My mother in law slept in a chair. Room smelled must and like stale cogarettes.

Short Stay a place to...

Liked: Didn't have BREAKFAST. Clean Room