Quality Inn & Suites Pensacola Guest Reviews
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7.2 miles from Pensacola centre |
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Mark Sat, 13 April 2024
Liked: Nothing
Disliked: Everything
Sandra Sat, 13 April 2024
Good
Elizabeth Fri, 12 April 2024
We liked this place so...
Liked: The staff were extremely friendly and helpful . The location was perfect for our needs . Breakfast had plenty of variety . Slept well on the bed . Although all the rooms are non-smoking there are allowances to make it easy to go outside .
Disliked: I had issue with the showers in the accessible rooms . In one with the roll in shower ,the curtain did not contain the water and mad quite a mess . The second the switch from wand to shower head was very difficult to operate .
Lisandra Thu, 11 April 2024
I will say it was...
Liked: We didn't have breakfast, but it's okay. The location y nice and accessible.
Disliked: It is important to maintain a good state of animosity in the customer service area, even if our day or shift is hard. The client should not persist that things are going wrong. And appearance is important too.It is just an advice.
Stephanie Thu, 11 April 2024
Ok pricing, but needs a...
Liked: Breakfast was seasoned very well, but slightly cold. The best Biscuits I've ever tasted. The staff was very friendly. There are sliding glass doors in the rooms so downstairs is easier to load and unload your car if you have a parking lot room.
Disliked: The facilities are very run down. It was extremely humid and felt as if it has flooded in the past and has molding moist carpet that leaves an unpleasant musty smell and heavy air to breathe. My son had constant asthma attacks as a result. The towel rack in the bathroom was peeling. The bathroom door was falling apart and wouldn't open all the way. The refrigerator was off upon arrival which was inconvenient as I have medicine I needed to be refrigerated. The refrigerator is definitely going out as it is very loud. The microwave was dirty. There was hair on the towels and sand on the bathroom floor. The soap apparently gets left in the room if no one opens it because the packaging was sticky and had hair stuck to it. The nightstand drawer had white powder all in it so I did not use. There were dead cockroaches under both beds. The toilet leaked significantly enough at the base that we had to keep a towel around it. The hotel property is easy to get in to but dangerous to exit as traffic is fast and its at a blind curve. There was a suspicious individual who tried to approach us in the parking lot, probably to ask for money, but we got in the room quickly. The security latch on the door was broken so we couldn't properly secure ourselves in the room throughout our visit. There is a dairy queen across the street but anything else is a 10 minute drive on interstate roads. The price was slightly better than other places, but not enough for the disrepair of the property. I would pay the $100 more and book a nicer location next time.
Joe Thu, 11 April 2024
A decent hotel in a...
Liked: The room was good. I give it a 7/10.
Disliked: The shower had a slow drain. Overall, not a bad experience.
Verified Hotel Guest Wed, 10 April 2024
Liked: The staff was very good and location was ok.
Disliked: Room was gross: smudges on the walls, dirty floor around toilet, shower curtain hung by a zip tie, musty smell, carpet worn and filthy, mattress torn. Subpar for Choice Hotel! There needs to be quality control. I will never stay at a Quality Inn again.
Ralph Wed, 10 April 2024
Our stay in April
Liked: The staff is very friendly. The facility was clean. Great location to where I had to be. Room was comfortable which is always a big plus.
Disliked: There is nothing that I didn't like.
Amy Wed, 10 April 2024
For the price, it was...
Liked: The front desk employees were very kind and helpful.
Disliked: My room smelled of a mix of a tinge of smoke and Febreeze. The walls were dirty and needed paint.
Talley Wed, 10 April 2024
My stay was great
Liked: The breakfast wad on point...
Disliked: The deposit