Quality Inn & Suites Pensacola Guest Reviews
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Haley Tue, 22 July 2025
Exceptional
Anonymous Tue, 22 July 2025
The staff were very pleasant,...
Liked: Staff was welcoming and wonderful. Location is good.
Disliked: Very dated, walls and bathroom areas need repairs, room not clean (stains on bed skirt, old towel hanging on back of door from previous guest and dust on hair dryer holder. Towels very thin and furniture worn and lumpy. We cancelled our stay and went to a different hotel.
Shaw Tue, 22 July 2025
The staff and other patrons...
Liked: The staff was friendly and accommodating. The breakfast was decent as well.
Disliked: It didn't look like the pictures shown online in my opinion and when the staff came to clean my room upon request they threw away something of mine that was not trash and they did not offer any compensation or consolation for the lost item.
Ebone' Mon, 21 July 2025
Pleasant
Anonymous Mon, 21 July 2025
the staff was wonderful, but...
Liked: We went to breakfast at 7:00 a.m. and they only had folded over eggs and coffee there was nothing in there to eat. Maybe it was eaten before we got there. it seems like they would have been putting out fresh breakfast until cut off time.
Disliked: My pillow smelled terrible I could not use it.. The bed was lumpy. The carpet in the hall smelled terrible. It may be time for an upgrade.
Anonymous Mon, 21 July 2025
Poor
Disliked: Floor in room was wet, smelly.
Zeno Mon, 21 July 2025
Bad
Pauline Sun, 20 July 2025
Exceptional
Mavys Sun, 20 July 2025
Pleasant
Lori Sun, 20 July 2025
Passable
Disliked: No elevators had to carry our luggage up and down stairs