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Quality Inn & Suites Palm Island Indoor Waterpark

eef - (888) 406-7656
Quality Inn & Suites Palm Island Indoor Waterpark, 8250 Park Road, Batavia, NY -(888) 406-7656
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1.75
HOTEL RATING: 
POOR
1.75 out of 5 (651 Ratings)
14.5 miles Darien Lake Performing Arts Center
v20 mins driving
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Hotel Description
The Quality Inn & Suites Palm Island Indoor Waterpark is less than one mile from Batavia Downs Casino. This Batavia, NY hotel is also convenient to many local points of interest like Darien Lake theme park, the Jell-O Gallery museum and St. John Fisher College. Located at the gateway to western New York, Batavia is just a short drive from major attractions like Niagara Falls and bustling cities like Rochester and Buffalo. This New York hotel offers on-site dining options including Belgustos Restaurant and Chasers Lounge. A number of retailers can be found in the surrounding area. Guests can enjoy the on-site Palm Island Indoor Water Park. Take a slide down our 24-foot water slides. The Paradise Plunge is translucent blue and the LED-lit Crazy Cobra are both guaranteed to give you a rush of adrenaline as you slide out of the tower and land back in the park. The Monsoon Lagoon is the play area filled with smaller slides, an activity pool and dumping bucket. Check out the game room arcade and concession area. Overnight packages are available; call the hotel to book your next birthday party or getaway! Hotel water park packages and Darien Lake theme park packages are offered. Contact the hotel for more details. Admission to the indoor park is not included in any rates except a water park package. Guests of this Batavia, NY hotel can enjoy amenities like free high-speed Internet access, an exercise room and it is a pet-friendly hotel; fees apply. This New York hotel provides business travelers conveniences in our business center, like a public computer with Internet access, and copy and fax services. With its nine spacious banquet and meeting rooms, the hotel is the perfect venue for your next special event. Rest, relax and unwind in spacious and elegantly decorated guest rooms that are furnished with coffee makers with free coffee, microwaves, refrigerators, hair dryers, curved shower rods, irons, ironing boards and cable television. Nonsmoking and connecting rooms can be requested. For added convenience, this New York hotel has laundry facilities located on the premises. Ample parking is provided and can accommodate most vehicles.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Water park
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` kitchenware
` Designated Smoking Area
` Doorman
` Free Wi-Fi
` Game Room
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` gift/souvenir shop
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Pets allowed (charges may apply)
` Xerox/fax in business center

Quality Inn & Suites Palm Island Indoor Waterpark Guest Reviews

Overall Average Score: 
Poor (1.75 out of 5)

Write a review

0.5

Poor - 0.5 out of 5

Anonymous Sun, 17 August 2025

Stunk

Liked: Nothing
Disliked: Place stunk. We didn’t even spend the night. We left n came home

0.5

Poor - 0.5 out of 5

Anonymous Sat, 9 August 2025

Gross

Liked: Nothing
Disliked: Everything was nasty and not safe at all

0.5

Poor - 0.5 out of 5

Chandler Wed, 6 August 2025

Bad

Liked: Nothing
Disliked: Everything

0.5

Poor - 0.5 out of 5

Danielle Wed, 6 August 2025

Bad

0.5

Poor - 0.5 out of 5

Danielle Wed, 6 August 2025

Bad

Liked: Nothing
Disliked: Everything the waterpark was closed,it was dirty not safe the door didn't lock! The floor was dirty with brown stuff, elevator was not working and we had to go to 4th floor!! I want a refund I didn't stay there and never will!!! I didn't make it to the room bc it was so dirty and unsafe I was not staying there with my kids!!!

0.5

Poor - 0.5 out of 5

Nefrettiti Sun, 3 August 2025

Bad

Liked: Poor service
Disliked: Run down hotel pictures online are false advertising the smell inside horrible no safety for side entrance around the building rude front desk the curtains to the room broken and doesn't cover window the bathroom

0.5

Poor - 0.5 out of 5

Patricia Sun, 3 August 2025

Bad

Liked: Location to our destination
Disliked: Beds need replacing, hard & uncomfortable, dirty ceilings, heater falling apart, halls smell like Marijuana, windows have moisture, coffee maker had no plug nearby, maid trying to get in to clean before check out, entrance door falling apart, not secure, not a good place

1

Poor - 1.0 out of 5

Michael Sat, 2 August 2025

Maybe worth it for $20...

Liked: The staff was nice.
Disliked: Everything about the place is run down. Elevator panels missing, rusty bathroom, stained beds, food on floor, broken outlets, sink falling apart, the list goes on and on.

4

Very Good - 4.0 out of 5

Steven Fri, 1 August 2025

Very good

0.5

Poor - 0.5 out of 5

Anonymous Fri, 1 August 2025

I didn’t get robbed or...

Liked: Terrible room duct tape on ceilings stunk very bad water damage everywhere vagrants in the lobby every exterior door is broken breakfast was a joke Waterpark mostly broken should have went somewhere else
Disliked: Everything could have been better

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Quality Inn & Suites Palm Island Indoor Waterpark 8250 Park Road, Batavia, NY