Quality Inn & Suites Oakwood Village - Cleveland South

Exceptional

Liked: Everything was cool

Enter at your own risk

Liked: Convenience to my venue
Disliked: Breakfast was decent but ran out of eggs. When asked to fill, staff said (huffy tone) no more, no more. Coffee was empty, frequently and no staff available (seemed like only 1 person was running everything including front desk). Corner booth had spill underneath and trash on seats, asked for cleanup, took staff an hour to get to it. Parking lot full of broken glass.

It was fine, decent price

Liked: The staff was friendly and the hotel did not seem overly busy. It was mostly quiet, no concerns with noise or safety.
Disliked: It was supposed to be a non-smoking hotel, but the room smelled distinctly of cigarette smoke. There was also a very pervasive smell of Marijuana in the hallway on our floor. It permeated our room. I hate the smell of any kind of smoke, so it was terribly off-putting.

Exceptional

Liked: Everything the bed was amazing

Very good

Bad

Would not stay again.

Liked: Price was good.
Disliked: The property and rooms were not the cleanest. I had difficulty sleeping because it felt dirty.

Poor

Exceptional