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Quality Inn & Suites Northampton

eef - (888) 428-0221
Quality Inn & Suites Northampton, 117 Conz Street, Northampton, MA -(888) 428-0221
Area: Northampton - Hadley - Amherst
(Map)
3.25
HOTEL RATING: 
PLEASANT
3.25 out of 5 (415 Ratings)
0.6 miles Academy of Music Northampton
v3 mins driving
t15 mins walking
BOOK ONLINE OR CALL - (888) 428-0221
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Hotel Description
The Quality Inn & Suites Northampton - Amherst hotel is located in Northampton's arts and entertainment district. Smith College is less than one mile away. The University of Massachusetts Amherst (UMass Amherst), Hampshire College and Amherst College are all less than 10 minutes from this hotel. For added family fun, the Mullins Center entertainment venue and Magic Wings Butterfly Conservatory & Gardens are both just nine miles away. Guests of this hotel are invited to enjoy amenities like Free hot breakfast and free coffee, Free local calls, Free wireless high-speed Internet access, Exercise room. Business travelers can appreciate access to copy and fax services. The hotel also has banquet and meeting rooms that can accommodate most business or social functions for up to 88 people. All guest rooms come equipped with microwaves, refrigerators, flat-screen televisions, curved shower rods, hair dryers, coffee makers, irons, ironing boards and pillow-top mattresses. Some rooms have work desks and sofa sleepers. For added convenience, laundry facilities are on the premises for guest use. Ample parking is available for cars, trucks and buses.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Bowling
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` dishwasher
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Horseback Riding
` Kitchen
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` gift/souvenir shop
` Sofa
` Smoke alarms
` Staff follow all safety protocols as directed by local authorities
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Free face masks
` Contactless check-in/out
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Xerox/fax in business center

Quality Inn & Suites Northampton Guest Reviews

Overall Average Score: 
Pleasant (3.25 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Karen, Watertown, NY, visiting Calvin Theatre

Liked: The woman at the front desk was extremely helpful and gave great recommendations. Everything was very clean and well maintained. I would definitely stay here again.
Disliked: Nothing.

4

Very Good - 4.0 out of 5

Marianne

Liked: Clean and good location.
Disliked: Cold shower.

2

Disappointing - 2.0 out of 5

Amber, Ceccarini

Disliked: No towels in room, rude staff, and not worth the price

4

Very Good - 4.0 out of 5

Kellie Tue, 17 June 2025

Very good

4

Very Good - 4.0 out of 5

Robert Fri, 13 June 2025

Very good

3

Pleasant - 3.0 out of 5

Skawski Mon, 9 June 2025

Pleasant

4.5

Wonderful - 4.5 out of 5

Thumper3245 Mon, 9 June 2025

Older property, nicely maintained with...

Disliked: Breakfast was pretty meager. Clean and nice, but meager.

0.5

Poor - 0.5 out of 5

Ishita Tue, 20 May 2025

Horrible!

Liked: Nothing
Disliked: I (Manish K) booked my stay via booking.com (ConfirmationNo: 4841090372). On reaching the hotel on 16May2025 I was told by "Mark" at the front office that the hotel is overbooked and as a courtesy will be refunded my entire booking amt. Also,he told that the same has been communicated to booking.com,the amount has been sent back to them, and booking.com will refund to us further. Mark very categorically stated "ENTIRE BOOKING AMOUNT WILL BE REFUNDED" and that he has the GM's approval email in front of him on the screen (he was looking at) against my booking.When no refund came today (20May2025), I spoke to booking.com and to my surprise they said they have no information that the hotel declined my stay on showing up on 16 May 2025. They asked me to follow up with them for the status of refund. On speaking to the "GM" of your hotel I was told it will only be 1 night refund which is a rude shock! That was NOT the communication from Mark that night! My elderly parents were already checked in and we had to stay away from them. The GM tried blaming it on misunderstanding, wrong phone no, hospitality industry norms etc etc etc etc. However, I repeat, Mark very categorically mentioned that "ENTIRE BOOKING AMOUNT WILL BE REFUNDED" and that he has the GM's approval email in front of him on the screen (he was looking at) against my booking.So was Mark lying to me OR is GM now backtracking on the commitment?It is quite an appalling situation honestly and am disappointed by the unprofessionalism of your hotel!

0.5

Poor - 0.5 out of 5

Veneskey Sat, 17 May 2025

Nice staff, horrible facility.

Liked: The manager was very nice. The bed was comfortable.
Disliked: There was a folded towel that was dirty - it had someone else’s poop stains on it. The toilet also had poop stained on the back of the bowl. We left a day early because it was so gross.

1

Poor - 1.0 out of 5

Gordon Sat, 17 May 2025

I had a clear bed...

Liked: The location
Disliked: The hotel room had a highly unusual smell, like food had gone bad in the refrigerator and been left for a very long time. I had to open up all the windows but was uncomfortable leaving them open while I slept because the screens seemed loose and easily detached. There was also no remote control in the room. I called the front desk and was told that he would get one for me. The remote control was never delivered. I finally figured out how to control the TV from the underside of the TV but that was very cumbersome so I gave up on it

4.5

Wonderful - 4.5 out of 5

Kalyan Fri, 16 May 2025

Superb

Liked: Total environment excellent
Disliked: Nothing specific

4

Very Good - 4.0 out of 5

Heather Wed, 14 May 2025

Comfortable beds in an adequate...

Liked: The rooms were clean, mattresses comfortable. Much of the motel is an old motor in, refreshed a few years ago. It's situated slightly awkwardly just after a rotary, but Google will get you there. Close to downtown Northampton, and easy access to the bridge to Amherst, where our obligations were. Breakfast was solid.
Disliked: Pool was out of commission, but they let us know (and we couldn't have used it anyway this time) Did not try (nor see) the fitness facilities. Not a fan of the pouring rain for days ;)

5

Exceptional - 5.0 out of 5

Karen Thu, 1 May 2025

Exceptional

Liked: The place was clean in a area where we could get to what we needed. Loved the breakfast. Thought the button that turns the light on ON the mirror was pretty cool.

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Quality Inn & Suites Northampton 117 Conz Street, Northampton, MA