Name: Quality Inn & Suites Northampton
Address: 117 Conz Street, Northampton, MA
Telephone: (888) 323-5826

Liked: The woman at the front desk was extremely helpful and gave great recommendations. Everything was very clean and well maintained. I would definitely stay here again.
Disliked: Nothing.

Liked: Clean and good location.
Disliked: Cold shower.

Disliked: No towels in room, rude staff, and not worth the price

Good

Liked: The staff was courteous and professional. The room was neat, tidy, and comfortable.
Disliked: We were on the 3rd floor, and the elevator was broken over our entire week-long stay. No one mentioned it, referred to it, or offered to accommodate it. I had to carry our luggage up and down 3 flights myself without help. When I later asked about a repair ETA, I got only a shrug and a chuckle, as if there is no plan to have the elevator repaired at all and the elevator was forgotten.Despite that, my stay was not a bad experience overall.

Very disappointing.will not be returning

Liked: Comfy beds. Free tea, coffee and juice. Pleasant staff.
Disliked: Over priced, mold in bathroom, water faucet very loose, bathroom fan made a lot of noise like bad bearings. TV didn’t work. Fridge freezer dirty. Breakfast wasn’t all that special. They put an extra $1 on our card in case we took soap. Didn’t really understand that one. This in no way should have been a $300+ room. Even if everything worked it was your run of the mill hotel.

Good value for the $,...

Liked: Great laundry facilities, clean. Room was airy and good use of space.
Disliked: Entering fro property could be tricky.

Exceptional

Will not stay again.

Liked: The bed was comfortable.
Disliked: The door had obviously been damaged, but poorly repaired. I didn't feel safe. I had to put a chair in front of it

Terrible experience I would warn...

Liked: Nothing
Disliked: The elevator is broken. It was very dated dirty. The run was not clean stains on the carpet and on the furniture the bathroom was not clean and there were people in the parking lot drinking beers and smoking pot all night loudly.