Liked: The woman at the front desk was extremely helpful and gave great recommendations. Everything was very clean and well maintained. I would definitely stay here again.
Disliked: Nothing.

Liked: Clean and good location.
Disliked: Cold shower.

Disliked: No towels in room, rude staff, and not worth the price

Liked: Leaving
Disliked: The rooms. They are dark, stinky and just way too $$ for what you get! Go here as a last resort! Stay at hilton tru in chicopee its much less $$ and FAR better!

Liked: Price and location.
Disliked: Could improve quality of the breakfast. No one likes their eggs and sausages in a warmer in standing water. Breakfast is an excellent chance to add value.

Liked: Great location
Disliked: Was not expecting exterior entry and outdoor stairs for a hotel in this area. Very very cold and had to lug up suitcases up stairs.

Liked: Location to downtown
Disliked: Thin walls. The first room I was sent to had not been made up. Not worth the price paid.

Liked: Location, clean, modern.
Disliked: Too much lingering synthetic air freshner spray in the room unpleasant smell; try green products better for us all.

Liked: Nothing - it was disgusting for the price
Disliked: 1.) DINGY 2.) BREAKFAST OVERRUN BY WORKERS 3.) CHARGED 2 TIMES! 4.) NOISY 5.) COFFEE SUCKED 6.) BAD LOCATION

Liked: Location
Disliked: Sink and toilet were like from an elementary school, super low. I feel foolish spending as much as I did for this crappy room.

Liked: Clean and comfortable

Staff is friendly, courteous, helpful.

Liked: Good breakfast in comfy dining area.
Disliked: Could have used better blankets on the bed - bed covers seemed short an thin.