Quality Inn & Suites North Gibsonia

Exceptional

Adequate with many disappointment

Liked: Modern room
Disliked: There was food still in fridge. Comment card was already filled out. No guide for tv.

meh

Liked: breakfast was skimpycups were plastic for hot beverages and WAY too smallchoices were bread and small packaged muffinsmilk was warmlocation next to eat and park and sheetz very closevery close to interstate ice machine access
Disliked: breakfastpillows were worn extra blankets --the bedspread was VERY thinthe front desk staff was at check in and when added a night--very apathetic and not helpful to look to see how they could help save me by staying an extra night--I almost didnt because of thisalso i had told them i no longer needed a double and to move rooms but they would not -which would have saved me money

Poor

Disliked: Vent above vanity was extremely dirty. Very obvious. 10 seconds with a vacuum.

Very poor

Disliked: The bed springs popped through the mattress, the sheets were dirty, towels were worn and stained

SCAMMERS! SAVE YOUR MONEY!

Liked: The rooms were dirty, the staff were unprofessional and the staff repeatedly charged my card on file until he no longer could and refused to give me a refund or let me speak to a manager
Disliked: Paid for a two night stay as I was planning to stay out of town for my sisters wedding. Man at the desk said it didn’t go through even though it said approved. I asked for him to check because it said approved. He clicked on his computer for a few minutes and said I was all good. After check in I left to get some food AND CLEANING PRODUCTS TO CLEAN THE DIRTY ROOM MYSELF for the weekend and my card declined. I had all of my money taken from my account asides for 10$. I went to show the employee that checked me and ask him about the charges and he instantly began shaking and calling the cops. He never asked to see the charges and refused to call his manager. The police came drove around the lot and did not even stop to speak to anyone! We did not even stay one night and I had to wait for my bank to get my money back through a dispute which took almost a week, even though he stated he put my refund in. This was completely unacceptable. The rooms are already ridiculously priced and not even clean!

Very poor

Bad

Good