Name: Quality Inn & Suites near St. Louis and I-255
Address: 1607 Pontiac Drive, East Saint Louis, IL
Telephone: (888) 420-1657

Our visit was really a nice one! The hotel appearance is nice, and the location was quiet, but close to local highways. Staff are friendly, helpful, and considerate. There is a nice pool to swim in if you choose. Our room was a king suite, very roomy, comfortable bed and bedding, plenty of electrical outlets for charging phones, etc. The restroom was clean and everything worked as you would expect. Breakfast was fresh, as I had seen them restock breakfast foods each day. This was a nice place to stay!

Liked: The hotel rooms are clean, stocked, and we did not have a problem with noise!
Disliked: The breakfast was not properly stocked, but upon asking, the staff got right on it.

We stayed for one night - great hospitality. All the employees were SUPER NICE. Room was clean when we arrived. We were very satisfied with everything. There is a Walmart right next door.

Liked: Very accommodating.
Disliked: Nothing.

Bad

Disliked: Strong smell upon entrance and throughout hallway. Room looked half clean. Bedding had stains and I was told by staff it was from powder used to kill roaches. They were unable to change my room. It's been a hard time getting a refund from the hotel.

Beds were very comfortable. Room...

Bad

Disappointing

Liked: Ok
Disliked: They changed my account a 221 plus 100

Disappointing

Liked: There were roaches all over the bathroom. Which means there were roaches everywhere else but very apparent in the bathroom. I killed like 20 the whole 12 hours we were there. 8 were sleeping. I know that other customers noise level is out of their control but we also had little kids running up and down the hall most of the night. They kept knocking on our doors. Parents didn’t seem to care that they weren’t in the room til almost 4 am.

Superb

Pleasant

Very good

Liked: The beds were comfortable and the air conditioner was great . TV was good and the pool was great
Disliked: We barely had water pressure in our sink and the hot water in the shower was a hit or miss on if you got hot water

Very good

horrible it smelled horrible. They...

Liked: there was nothing that i like NOTHING
Disliked: horrible it smelled horrible. They checked this in into handicap room 123 on the first floor. Long story there was a towel that had a blood stain shower was nasty dirty on top of that was adjoining room people next to us were trying to open door all night and hitting the door where I was above us it was so loud. We couldn’t even get a one minute of rest. we went to the front desk three times at midnight to report t. and the men was out sleeping in the chair we checked out leaving note to him that this is not acceptable we technically never stayed. and i was charged for this room we dove back 400 miles to iowa tired don’t stay here it’s say non smoking and place smell like cigarettes and marijuana everywhere and there was open condom rapper in our trash how is this ok i ask for my money back