Quality Inn & Suites near Robins Air Force Base

Great facility, will stay there...

Liked: Very nice property
Disliked: Nothing

Never ever again

Liked: There were no enjoyable parts of my visit
Disliked: I had to sign agreeing that if I smoked in the room I would have to pay a cleaning charge. I don’t smoke. Threatening ANYone with a cleaning charge for smoking when the whole room stinks of cigarette smoke is hypocritical, at best. A contractual violation when a non-smoking room is selected and paid for. Another promise was TV in the room. A basic amenity that a guest pays for. I called to address the tv that didn’t work and the smoke smell throughout the room. I was told the desk employee would call me back. That call never came. In the am I headed for the desk to talk to a manager. There was no one at the desk. But there was a hefty woman in the lobby making out with some slender man. Turns out…that was the manger of the day. She laughed at the concerns that I voiced. Simply the worst hotel experience I’ve ever experienced.

Very good

Liked: How clean and comfortable the room was

Very good

Liked: Comfortable beds & the convenience of lotion & hygiene products available.
Disliked: - We booked 2 rooms & there was only 1 roll of toilet paper in each room with very little toilet paper on each roll. (We had to go to the desk to get more toilet paper).- The rooms didn't have any extra sheets/bedding.- The breakfast only consisted of biscuits/gravy, bagels [w/o anything to put on it except butter] & bananas- I was told that when we checked in at 9 pm, that my credit card was charged at 3 pm the day of check-in & it was supposed to be "pay at arrival", [I was planning on using a different form of payment at check-in]

Will stay again!

Liked: Location
Disliked: Nothing

Superb

Liked: Nice roomy rooms
Disliked: Breakfast was apple or banana waffles muffin yogurt and biscuits and gravy no meats at all

Good

Liked: Location is great
Disliked: Hairs in the bathroom and roaches crawling in the bathroom. I only killed one Other than that . It was ok. I love the hotel so i.would still return

I was a solo traveler...

Liked: The location and price
Disliked: There’s nothing I can complain about!!

Very good