Quality Inn & Suites Moline

Bad

Liked: Nothing except the receptionist
Disliked: Room not clean , overbooked, had to get new room assigned. Confirmed double beds, gave us a king.

Exceptional

One employee needs to find...

Liked: Ok nothing fantastic, but nothing terrible
Disliked: Night clerk on evening of Tuesday 6/17: I stood at front desk for 15-20 minutes with no one around (a sign said "attendant is helping another guest". Finally, a lady came in from outside (probably had been outside smoking). She never asked to help me and walked by me 2 times. I finally asked her if she worked at the motel. She snarkily answered "Yeh I work here . . . . . what do you need?" I said I need some decaf coffee and without checking she said "we don't have any coffee". I said I also need shampoo and conditioner. She said "I don't think we have any of that either, you will need to wait until 8:00 tomorrow and get that from housekeeping"

Good

Liked: Good location for travel.
Disliked: There were issues with the shower handles to operate due to loose fixtures we weren't informed of, lady at desk thought we should have just figured it out. Didn't know I needed to know secret tricks to turn on a shower.

Bad

Exceptional

Exceptional

Mediocre review

Liked: It was clean and the staff was super friendly
Disliked: No elevator, even though there were signs for vending machines there were none. The layout was kinda odd, I didn’t like that the room they put me in adjoined with the neighboring room.

Exceptional

Liked: The original room I booked had the ac busted. The hotel clerk got my daughter and I squared away in a new room at no extra cost. Staff were very polite. Rooms were clean. Breakfast was delicious.