Quality Inn & Suites Middletown - Newport

Exceptional

Liked: Front desk was great… a plus with breakfast

Good

Liked: Easy access to where I needed to go
Disliked: Property could’ve been a little nicer bathrooms had no grab bars in the shower was a little safety hazard

Exceptional

Liked: We went for our honeymoon to Newport (last minute elopement). The staff Debbie and Kacyann made our experience amazing. Our room was decorated with balloons candles (battery) confetti and cutely folded towels like a cake and swan. Debbie made sure to get our cake and champagne in our room and chilled It made it so special for us and we couldn’t have been happier.
Disliked: There’s nothing

Exceptional

Bad

Liked: Nothing

The staff were very pleasant...

Liked: The dinning area was nice as well as the pool.
Disliked: The carpets were stained and the mattress was the worst.. we didn’t get much sleep due to the mattress..

Very good

Liked: Clean, quiet location, pool area is outside but enclosed the water was heated so was pleasantly surprised, great breakfast with many choices. Nice fitness room
Disliked: Layout of the hotel is odd and a bit confusing until you get the hang of it, pull out bed in the suite was sufficient but not great, could use updating.

OK

Liked: The location is what we required
Disliked: The poor condition of the room. It smelled nice. But the shower had mold and the bathroom tile was worn or dirty. There were leaves & debri in the windows. . Definitely could use some updates.

Very good

Liked: Everything was great from check in to check out! Staff was super nice!
Disliked: Bathroom in a suite was a little small for sleeping 8 people but still good!